Audi West Palm Beach

I scheduled an appointment online about a week ago. It was for Monday, Jan 31 at 11am. The appointment was to take care of a recall on my A4. The recall letter said the work could be done starting Janua was for Monday, Jan 31 at 11am. The appointment was to take care of a recall on my A4. The recall letter said the work could be done starting January 29th. When I scheduled the appointment I stated it was for a recall and included Audi’s recall number. I arrived on time yesterday. The customer lounge was clean and comfortable and I enjoyed a cup of coffee. My service advisor was Brisnette and she was friendly and professional. My only complaint is that the part had not yet been received by the dealership, so I got back into my car and left.. These things happen, but if someone had reviewed my appointment at least an hour or two prior to the scheduled time to make sure the work could be performed I could have rescheduled before I drove to the dealership. I do want to reiterate that I was very happy with Brisnette and I don’t blame her at all. More

Lee is great. This is my second time working with him and both experiences he was transparent, informative and a pleasure to work with. The entire dealership is to This is my second time working with him and both experiences he was transparent, informative and a pleasure to work with. The entire dealership is top notch. Norby in the finance department is great too. More

Excellent experience leasing! Our salesperson Rohan was the best!!! He was informative and a pleasure to work with!!! the best!!! He was informative and a pleasure to work with!!! More

My service advisor was great-Michael Brennen. Loaner vehicle worked out well and the car was finished on schedule. vehicle worked out well and the car was finished on schedule. More

My service rep is always professional and courteous- service for the car always completed in a great turn around time and done correctly service for the car always completed in a great turn around time and done correctly More

Wonderful service, the valets who picked up my car were awesome! The service adviser called me with an update and follow up. awesome! The service adviser called me with an update and follow up. More

Jennifer Rodrigues is amazing! Top notch service!! Professional, knowledgeable and very responsive to calls and emails. Professional, knowledgeable and very responsive to calls and emails. More

Car buying at Audi WPB was a very seamless experience! Rohan did a excellent presentation of both used and new cars. I would highly recommend your dealership for purchase of a new or used ve experience! Rohan did a excellent presentation of both used and new cars. I would highly recommend your dealership for purchase of a new or used vehicle Bob Helcher More

Received honest and supportive analysis of my vehicle. Returned loaner in timeline given. No hidden charges. Expect no additional charges from loaner. Very pleased with service. Returned loaner in timeline given. No hidden charges. Expect no additional charges from loaner. Very pleased with service. More

Amazing service and attention. Loved the text messages for updates. The staff was cordial and knows what they are doing. Great job on customer facing techniques. for updates. The staff was cordial and knows what they are doing. Great job on customer facing techniques. More