Audi West Palm Beach
West Palm Beach, FL
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Terrific experience test driving then leasing a new Audi A4. The salesman, Matteo demonstrated complete knowledge of the vehicle and patiently answered all questions. The leasing experience was efficient a A4. The salesman, Matteo demonstrated complete knowledge of the vehicle and patiently answered all questions. The leasing experience was efficient and not overly time consuming. More
Great staff. Great customer service overall nice place to visit and take of your car needs. I hope to see more Audi Apparel.... Rental was a nice choice as well to visit and take of your car needs. I hope to see more Audi Apparel.... Rental was a nice choice as well More
I have bought two brand new vehicles from Audi west palm - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the hor - 2015 A6 and 2021 Q7. I was not so smart to go back to them after experiencing horrible customer service with the first car. I forgot about the horrible service with A6 so, this pertains to 2021 Q7. After having multiple issues with the car that I almost paid 100k, I have gotten “0” help. The issues were- problem with adaptive lights, gaps on seats when bolsters engaged, torn up leather in thigh extension with broken Cover piece, MMI interface freezing, etc etc….. I have been waiting for more than 10 months- 10 MONTHS - to have a part replaced that was broken. My vehicle was returned with someone’s deodorant laden in the seats, and lights hanging loose after service. Service manager “Lewis” is nothing but incompetent. I even reached out to Audi USA, but no response. This dealership and the people here are pathetic and avoid this dealership if you want good vehicle with good service. I learned my lesson after spending more than 150K. If they take care of these issues, I will update the review. But avoid this clown dealer for your sanity. More
The showroom is grand and customers waiting for car service have a comfortable area with amenities. Everyone we met was courteous and helpful. Our salesman was personable and knowledgeable. He made t service have a comfortable area with amenities. Everyone we met was courteous and helpful. Our salesman was personable and knowledgeable. He made the buying experience actually pleasant. The same goes for the support staff right up to the GM. I will recommend this group without hesitation. More
Orlando was fabulous. I love my new car. Everyone was friendly and considerate in demonstrating. the technology in my new Audi. It would. be hard to imagine a better experience,. friendly and considerate in demonstrating. the technology in my new Audi. It would. be hard to imagine a better experience,. More