Audi West Palm Beach
West Palm Beach, FL
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Received honest and supportive analysis of my vehicle. Returned loaner in timeline given. No hidden charges. Expect no additional charges from loaner. Very pleased with service. Returned loaner in timeline given. No hidden charges. Expect no additional charges from loaner. Very pleased with service. More
Amazing service and attention. Loved the text messages for updates. The staff was cordial and knows what they are doing. Great job on customer facing techniques. for updates. The staff was cordial and knows what they are doing. Great job on customer facing techniques. More
It’s a delight to go to your dealership, compared the others I have had to deal with. Everyone I dealt with was friendly (Bridgette), knowledgeable, competent and professional. They fit me in to deal wit others I have had to deal with. Everyone I dealt with was friendly (Bridgette), knowledgeable, competent and professional. They fit me in to deal with my problem, gave me a loner and dealt with my problem in a timely manner. What more can you ask for, especially during these trying times! More
Was very impressed with my (first) service at Audi West Palm Beach. From the valet who immediately greeted me and walked me to the service writer; to the service writer (who was dressed in a suit!) and go Palm Beach. From the valet who immediately greeted me and walked me to the service writer; to the service writer (who was dressed in a suit!) and got my car setup for service immediately. The place is super clean and they actually serve light snacks/food to those waiting (something all of the Lexus dealers stopped doing years ago). Audi WPB exceeded my expectations. More
I am done working with Audi West Palm Beach. My advisor Jennifer was great but the service tech and customer service is horrible. Too much to write but tired of dealing with a dealership that does not eve Jennifer was great but the service tech and customer service is horrible. Too much to write but tired of dealing with a dealership that does not ever execute any of their promises, you are just are kept running in circles, will be using Audi in Stuart for now on. I have bought and leased 2 trucks and the level of customer service to resolve an issue is indescribable. Still waiting on a second key that was never given on my new lease, told it was lost, still have my old Q8 attached to the MMI so can't activate my new vehicle to the system. More