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Audi West Palm Beach

West Palm Beach, FL

4.9
1,059 Reviews

2101 Okechobee Boulevard

West Palm Beach, FL

33409

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Showing 1,059 reviews

March 31, 2022

Brought my car in for a recall and got a great loaner car to use until mine was ready. My car was ready the next day having been washed and ready to go. My contact, there, Ryan, kept me in the loop as alwa More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
Apr 07, 2022 -

Audi West Palm Beach responded

Jay, thank you for this great review and for mentioning that Ryan kept you in the loop throughout your visit. We always strive for excellence in customer service and look forward to seeing you again in the future. Safe & Happy Driving.

March 20, 2022

Stephan is the best! !! He took care of me and delivered an outstanding customer service. Please praise him for a week job done thank you stephan More

by Stephan golab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
Mar 24, 2022 -

Audi West Palm Beach responded

Stephan - Thank you so much for taking the time to leave us this amazing review. I’m glad to hear Stephan was helpful and did an outstanding job. Safe & Happy Driving.

March 19, 2022

They do a good job. Polite, prepared. And here are some more words. Hope you’re satisfied. More

by Mcpflorida
Recommend Dealer
Yes
Employees Worked With
Bree
Mar 24, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to leave us this great rating and review. Happy Driving!

March 18, 2022

It was a positive experience and I appreciate Lee and Antonio for their efficiency and understanding I'm the transaction. Sincerely, Sharon Wimberly More

by sharon
Recommend Dealer
Yes
Employees Worked With
Antonio, Lee Aksoy
Mar 24, 2022 -

Audi West Palm Beach responded

Thank you for taking the time to leave us a positive review and mentioning Lee and Antonio were efficient and understanding. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

March 15, 2022

As always Service and Sales (Michael and Lee) make my experience flawless. I'm now on my 5th AUDI and could not be happier with the product. Always available in person or by phone they are the best. More

by josephunderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Aksoy, Michael Brennen
Mar 17, 2022 -

Audi West Palm Beach responded

Thank you so much for taking the time to leave us this fabulous review! We are thrilled to have had the pleasure of working with you on your 5th Audi purchase and are so happy to hear you had such a great experience. Safe and Happy driving!

March 15, 2022

While it was a bit disappointing that the service area was backed up and as a result my two recall repairs would not be completed that same day, the process of getting the loaner car was quick and easy. More

by Steve F.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alleyah Largaespada
Mar 17, 2022 -

Audi West Palm Beach responded

Steve - Thank you so much for taking the time to offer a great rating and review on your recent experience here at Audi West Palm Beach. Our team always strives for excellence in customer service and appreciates your kind words and feedback. We look forward to working with you again in the future!

March 07, 2022

Tried to rip me off with $8,000 worth of work that didn't need to be done while it was in for a recall. I bought the car there and have had good interaction in the past. But very disappointed that they wou More

by yanowitzsc
Recommend Dealer
No
Employees Worked With
Lewis Pichardo
Mar 08, 2022 -

Audi West Palm Beach responded

Thank you for providing this feedback about your recent experience with our Service Department. We take great pride in our efforts to provide only the best services to all our customers including ensuring transparency at every visit. If you have additional feedback, questions or concerns please don’t hesitate to reach out to us at vip@audiwpb.com.

March 03, 2022

Stephan in service is always very helpful. He gives me the best advice on my car. More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
Mar 11, 2022 -

Audi West Palm Beach responded

Will - Thanks for leaving a review and mentioning Stephen was very helpful. Our team strives for excellence when it comes to serving our customers. We look forward to seeing you again in the future. Happy Driving.

March 03, 2022

I waited for my car but was offered a loaner. Service was exceptional and Ben updated me while I was waiting. Service was completed ahead of time. More

by rbillings
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 11, 2022 -

Audi West Palm Beach responded

We are so grateful for your kind words. Thank you so much for taking the time to leave us this great review on your recent visit to our Service Department.

Mar 11, 2022 -

rbillings responded

After purchasing a new vehicle It’s great to know there are still dealers out there that take care of their customers.

February 28, 2022

Dan Wiseman is so knowledgeable and helpful I'd certainly use him again. He answered all questions and calls. More

by bhuva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wiseman, Jake Wiseman
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