Audi West Palm Beach

Bri Francisco provides excellent customer service and support. A pleasure to work with.good communication support. A pleasure to work with.good communication More

These guys are terrific. Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very fa Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very favorable price. Service agent, service manager, sales person, sales manager and finance manager each treated me with utmost patience and respect and made a 6 month supply chain saga entirely bearable and ended up with me unexpectedly in a great new car at a very favorable price—with an equally unexpected good will cash incentive to boot. Braman Group//Audi of West Palm Beach have earned my loyalty, NQA! More

I went to Coral Springs and Ft. Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't e Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't even attempt to go above searching their inventory. I stopped by West Palm Audi and spoke with Brand Specialist (salesman) Daniel Wiseman and he didn't try to pressure me into a car on the lot, although what he showed me was a lot more tempting than the other dealerships, because he was thinking outside the box. A few hours after I left the dealership he called me saying he found the exact car I wanted and I had it in my hands a couple of days later. He even delivered it to me. I will give him credit for finding a Q5 Sportback, black with black optics, ventilated seats, and brown leather was not easy, but that was exactly what I wanted. Daniel is very passionate about Audi and you can see that reflected in his sales interaction. More

Everyone in the service department is very welcoming, professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact you regarding it. I love that fact that you don't have to wait around in the dealership if you don't want to while your vehicle is being serviced, they offer you a vehicle instead. Awesome service department. Keep up the exceptional service!!! More

The majority of the continued wonderful experiences is mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. Richardson in Finance as well, helping me to do an extended warranty. I have had my 2018 Q5 since June 2017 and my Audi experiences right down the line have been great, thank you. More

Can’t tell you enough of how appreciated I am that you pickled up my car at my home a delivered the next day, with the work done as promised. The printout of work was what I expected. Filed it away with m pickled up my car at my home a delivered the next day, with the work done as promised. The printout of work was what I expected. Filed it away with my other printouts from past year. I mentioned to one of the young men who picked up my car that on the little wire that holds the gas tank cover was broken. They didn’t replace it and he brought me a new cover later on. Great work. I truly think that you pay for good service and WestPalm Audi delivers that service. Thank you More

Efficient drop off and pickup. Service explained and car on time. App interactions were useful Service explained and car on time. App interactions were useful More

All of your Staff are truly friendly, helpful knowledgeable and professional. Every wish is granted including replenishing the cookies at the snack bar and removing a tree sap stain by the Detail knowledgeable and professional. Every wish is granted including replenishing the cookies at the snack bar and removing a tree sap stain by the Detail Staff More

Worst Audi dealership I’ve been too. Would never walk in their again. Service department is even worse. They told me I needed a new clutch on my 2 year old A5 with 13,000 miles. I wen Would never walk in their again. Service department is even worse. They told me I needed a new clutch on my 2 year old A5 with 13,000 miles. I went to another dealership and WOW my clutch was fine. More

Love Audi of West Palm Beach wouldn’t go anywhere else! Friendly staff great service, Friendly staff great service, More