Audi West Covina

It was good that the warranty covered ever At first communication was slow coming , but once they new the problem it was Good .It took over a week to get a courtesy car and I had to rent a car at my communication was slow coming , but once they new the problem it was Good .It took over a week to get a courtesy car and I had to rent a car at my Own expense . Other then that is was all good. More

They would not honor a re-call on a cable and plug for our 2021 E-tron. The plug fried and it burned the plug that connects to the electrical outlet. Pretty much a fire hazard. A re-call is a re-call and our 2021 E-tron. The plug fried and it burned the plug that connects to the electrical outlet. Pretty much a fire hazard. A re-call is a re-call and it should be honored since their part failed. Instead we got the runaround from the current Service Manager (Michael Sa). We have been coming to this dealership for a few years now and this was the first time I can truly say that we received subpar service. More

great and service! was really nice experience doing business with this dealer representatives that are very kind was really nice experience doing business with this dealer representatives that are very kind More

I always receive great service from Audi West Covina. They are great at providing a rental car when needed and are flexible with me to scheduling service. My Air Conditioner recently stopped working in They are great at providing a rental car when needed and are flexible with me to scheduling service. My Air Conditioner recently stopped working in the middle of the summer, and Audi West Covina was able to set me up with a same day appointment. They resolved the issue the same day and even provided me with a rental car since they thought the repair might take longer. Titan is very conscientious and customer service oriented. More

Primo was easy to work with and gave a low pressure and enjoyable sales process. enjoyable sales process. More

Good service. Helped me with setting up shuttle drop off and pick up. Would recommend Helped me with setting up shuttle drop off and pick up. Would recommend More

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Outstanding service, professional and focus on making customer happy, comfortable and satisfied. Highly Recommend them to others. customer happy, comfortable and satisfied. Highly Recommend them to others. More

Excellent customer service as well as communication. I was well advised and taken care of. I was well advised and taken care of. More

The staff was very professional and courteous. Service was preformed and completed as promised. Vehicle was returned washed and in good condition. Service was preformed and completed as promised. Vehicle was returned washed and in good condition. More