Audi West Covina
West Covina, CA
Filter Reviews by Keyword
By Type
258 Reviews of Audi West Covina
Working with Robert h and the rest of the Audi team was easy, friendly and quick. I will definitely refer them to family and friends. easy, friendly and quick. I will definitely refer them to family and friends. More
Emmanuel, Josh, and Jason were all very professional, helpful, personable, and made the experience a breeze. Will be referring family and friends here helpful, personable, and made the experience a breeze. Will be referring family and friends here More
The service department staff at Audi West Covina are exceptionally courteous and professional. In particular, Charles Cha and Alexis Torre demonstrated exemplary customer service while assisting with my exceptionally courteous and professional. In particular, Charles Cha and Alexis Torre demonstrated exemplary customer service while assisting with my vehicle repairs. Their communication exceeded my expectations, ensuring I was well-informed throughout the process. I highly recommend Audi West Covina for all your service and repair needs. More
BUYER BEWARE! ! This dealership practices one of the oldest tricks in the book - the classic BAIT & SWITCH. These tactics come from the top down with the GM ( ! This dealership practices one of the oldest tricks in the book - the classic BAIT & SWITCH. These tactics come from the top down with the GM (Davit Mkrtchyan) even participating in the duplicitous act by baiting the hook, offering you a deal on the car you had been talking to their salesperson (Joshua Davidson) about (or an identical car, since the one you inquired about was "sold" almost immediately after they confirmed it was still available), only for the sales manager (Bryan Ramos) to then turnaround and tell you that no, the deal/payment you were offered by the GM (who has now disappeared from the conversation never to be heard from again) was actually for a lower spec'd/lower MSRP car - a detail which was only ever mentioned to you after you wasted your time filling out their credit application, among other things. YOU'VE BEEN WARNED. More
They were easy to work with, very efficient, honest and very helpful! Each one of the team members that was involved on my sales experience was kind and professional. very helpful! Each one of the team members that was involved on my sales experience was kind and professional. More