Audi Wesley Chapel
Wesley Chapel, FL
Filter Reviews by Keyword
By Type
472 Reviews of Audi Wesley Chapel
Service Dept is AWESOME! This service Dept. is amazing from the moment you drive up until you pull out. If customer service and quality workmanship are important then look no This service Dept. is amazing from the moment you drive up until you pull out. If customer service and quality workmanship are important then look no further-- this is by far the best AUDI service Dept. around. They will provide you a loaner car if needed and will shine it up when the service is done with a car wash....wait there's more I requested a "hand" wash and they didn't blink twice-- no problem. Ask for Henry Garcia (Service Consultant), but if he isn't in no worries they are all great people. They will make you feel important which is becoming a lost tradition in the luxury automotive industry. Thanks!!! Mike H. More
Great Experience I bought a new Q7 from Britta Becker at Wesley Chapel Audi, Britta new this vehicle inside and out and made the entire experience fun. I feel like I I bought a new Q7 from Britta Becker at Wesley Chapel Audi, Britta new this vehicle inside and out and made the entire experience fun. I feel like I got a great deal and made a friend in the process. I would definitely recommend Britta and the dealership. PS... The new dealership is awesome.... Chris Bush More
Excellent Service I would like to thank Henry for the excellent customer service when I took my car in for software updates and license plate repair. Thanks again. I would like to thank Henry for the excellent customer service when I took my car in for software updates and license plate repair. Thanks again. More
Profound Service. Took my A4 in for service today and was assisted by Henry. The level of expertise and customer service received was excellent and will not be forgotte Took my A4 in for service today and was assisted by Henry. The level of expertise and customer service received was excellent and will not be forgotten. Thanks again Henry!!!... R.H. More
Excellent Service Center I brought my TT in on a tow truck to be serviced - with no appointment and was assisted immediately. The waiting area is comfortable, but I did not I brought my TT in on a tow truck to be serviced - with no appointment and was assisted immediately. The waiting area is comfortable, but I did not wait long! The valet drove me home until my courtesy car was ready later that same day. I was kept up to date on status of the car all the way. Excellent!!! More
Audi Wesley Chapel Gets A 5-Star Rating From Brandon, FL Maria Hager was our excellent sales person. She described the pre-owned vehicle thoroughly and accurately by taking the time to inspect it personally. Maria Hager was our excellent sales person. She described the pre-owned vehicle thoroughly and accurately by taking the time to inspect it personally. After we agreed to purchase the vehicle, she referred us to the GSM, Kirk Kiespert, who was very knowledgable and helpful with the financial process. He was very personable with my grandson and I liked his "big brother" demeanor. Henry Garcia was exceptional as well in the Service Department and addressed all of our concerns. This is a very professional organization. Even though we did not buy a new Audi, we were treated as though we did. We would definitely recommend Audi Wesley Chapel. We would buy from them again and wish them much success!. . More
Repairs Brought my A 6 in for overheating problem, the dealership had it in service for 4 days and I had a loaner vehicle to use, very accommodating. My vehic Brought my A 6 in for overheating problem, the dealership had it in service for 4 days and I had a loaner vehicle to use, very accommodating. My vehicle was repaired properly. More
Superb service! Henry & Antoine always provide excellent service when I bring my Audi in for service or just a car wash. Their dedication to customer service is witho Henry & Antoine always provide excellent service when I bring my Audi in for service or just a car wash. Their dedication to customer service is without question. More
World Class Service! Took my S4 in for maintenance and was blown away by the amazing customer service experience I received. Henry Garcia was an absolute professional! His Took my S4 in for maintenance and was blown away by the amazing customer service experience I received. Henry Garcia was an absolute professional! His Kindness and attentiveness made the entire service experience truly world class. Henry stayed in touch every step of the way making sure I felt comfortable and understood every bit of information he relayed to me. He's continued to follow up long after the maintenance work was completed to ensure I was 100% satisfied. I cannot wait to go back! More
Service supreme What a great experience from the first phone call to the service experience itself. I initially called and spoke with a gentleman named Antoine. He wa What a great experience from the first phone call to the service experience itself. I initially called and spoke with a gentleman named Antoine. He was amazingly helpful and pleasant to talk with. We made an appointment and low and behold Antoine was the service advisor who greeted us. He immediately made us feel welcome. He knew what we were there for and he also had a loaner car for us. We own aQ5 2010. He had a 2018 Q5 for us to drive. Wow! The service area is beautiful and well stocked with good morning pastries , coffee, water and soda. It was an easy transaction and we were on the road as soon as we were ready. We’ve been exclusively using Audi dealerships since we bought the car. This was by far the best experience yet thanks to Antoine Borgella who really went out of his way to see that everything was as perfect as possible. More