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Audi Wesley Chapel
Wesley Chapel, FL
474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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474 Reviews of Audi Wesley Chapel
March 28, 2018
Car Service Audi Wesley Chapel provided me with excellent service. I took my car in due to a recall (Door Speaker Trim fix) notice I received and other services. Audi Wesley Chapel provided me with excellent service. I took my car in due to a recall (Door Speaker Trim fix) notice I received and other services. Henry Garcia was my service advisor. He was very professional and attentive. Henry had a loner car available for me once I arrived; which was very proactive. He understood that my wait time was limited. In addition, he provided a complimentary car wash after repairs were completed on my car. Henry communicated very well and kept me up to date on the progress of my vehicle. If I missed his call, he would both text and email me to let me know how things were going with my vehicle. This act insured that I would get his progress updates. My car was available for pick up the next morning;which was less than 24 hours. As a side note, the coffee is great. More
by drrn
Employees Worked With
Henry Garcia
March 24, 2018
leasing These guys make car buying hassle free. They were able to work with me to get me into the car I wanted within my budget. Who can ask for me? It was tr These guys make car buying hassle free. They were able to work with me to get me into the car I wanted within my budget. Who can ask for me? It was truly a pleasant experience. More
by vincy
Employees Worked With
zack
March 19, 2018
Service Dept is AWESOME! This service Dept. is amazing from the moment you drive up until you pull out. If customer service and quality workmanship are important then look no This service Dept. is amazing from the moment you drive up until you pull out. If customer service and quality workmanship are important then look no further-- this is by far the best AUDI service Dept. around. They will provide you a loaner car if needed and will shine it up when the service is done with a car wash....wait there's more I requested a "hand" wash and they didn't blink twice-- no problem. Ask for Henry Garcia (Service Consultant), but if he isn't in no worries they are all great people. They will make you feel important which is becoming a lost tradition in the luxury automotive industry. Thanks!!! Mike H. More
by 2019 Stinger
Employees Worked With
Henry Garcia
March 16, 2018
Great Experience I bought a new Q7 from Britta Becker at Wesley Chapel Audi, Britta new this vehicle inside and out and made the entire experience fun. I feel like I I bought a new Q7 from Britta Becker at Wesley Chapel Audi, Britta new this vehicle inside and out and made the entire experience fun. I feel like I got a great deal and made a friend in the process. I would definitely recommend Britta and the dealership. PS... The new dealership is awesome.... Chris Bush More
by Chris
Employees Worked With
Britta Becker
March 15, 2018
Excellent Service I would like to thank Henry for the excellent customer service when I took my car in for software updates and license plate repair. Thanks again. I would like to thank Henry for the excellent customer service when I took my car in for software updates and license plate repair. Thanks again. More
by DUANE M
Employees Worked With
Henry Garcia
March 15, 2018
Profound Service. Took my A4 in for service today and was assisted by Henry. The level of expertise and customer service received was excellent and will not be forgotte Took my A4 in for service today and was assisted by Henry. The level of expertise and customer service received was excellent and will not be forgotten. Thanks again Henry!!!... R.H. More
by A4onStance
Employees Worked With
Henry Garcia
March 09, 2018
Excellent Service Center I brought my TT in on a tow truck to be serviced - with no appointment and was assisted immediately. The waiting area is comfortable, but I did not I brought my TT in on a tow truck to be serviced - with no appointment and was assisted immediately. The waiting area is comfortable, but I did not wait long! The valet drove me home until my courtesy car was ready later that same day. I was kept up to date on status of the car all the way. Excellent!!! More
by Terese Elbring
Employees Worked With
Henry Garcia
March 09, 2018
Audi Wesley Chapel Gets A 5-Star Rating From Brandon, FL Maria Hager was our excellent sales person. She described the pre-owned vehicle thoroughly and accurately by taking the time to inspect it personally. Maria Hager was our excellent sales person. She described the pre-owned vehicle thoroughly and accurately by taking the time to inspect it personally. After we agreed to purchase the vehicle, she referred us to the GSM, Kirk Kiespert, who was very knowledgable and helpful with the financial process. He was very personable with my grandson and I liked his "big brother" demeanor. Henry Garcia was exceptional as well in the Service Department and addressed all of our concerns. This is a very professional organization. Even though we did not buy a new Audi, we were treated as though we did. We would definitely recommend Audi Wesley Chapel. We would buy from them again and wish them much success!. . More
by Vicki Reese
Employees Worked With
Maria Hager, Kirk Kiespert, Henry Garcia
March 07, 2018
Repairs Brought my A 6 in for overheating problem, the dealership had it in service for 4 days and I had a loaner vehicle to use, very accommodating. My vehic Brought my A 6 in for overheating problem, the dealership had it in service for 4 days and I had a loaner vehicle to use, very accommodating. My vehicle was repaired properly. More
by Dennis Brien
Employees Worked With
Henry Garcia Javier
March 05, 2018
Superb service! Henry & Antoine always provide excellent service when I bring my Audi in for service or just a car wash. Their dedication to customer service is witho Henry & Antoine always provide excellent service when I bring my Audi in for service or just a car wash. Their dedication to customer service is without question. More
by Livicen
Employees Worked With
Henry & Antoine
