Audi Wesley Chapel
Wesley Chapel, FL
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472 Reviews of Audi Wesley Chapel
VIP Treatment From begin to end i experinced out standing customer service. From the time my car was picked up to the time i checked out Antoine Borgella was inform From begin to end i experinced out standing customer service. From the time my car was picked up to the time i checked out Antoine Borgella was informative and professional. I have come to love Audi like a family. Please dont change this exceptional treatment to your customers. More
Service of vehicle The service was awesome and it starts with Antoine Borgella who is the best service advisor I have ever had. He gets to know his customers and I actua The service was awesome and it starts with Antoine Borgella who is the best service advisor I have ever had. He gets to know his customers and I actually left another Audi dealership just because I found out he started working for Audi of Wesley Chapel. The facilities are top notch and he went out of his way to ensure we were comfortable during the wait of our visit. I highly recommend getting your service done here. More
Above and beyond I am happy to report an excellent service experience at Wesley Chapel Audi. Henry Garcia bend over backwards to get our service/repair done ahead of I am happy to report an excellent service experience at Wesley Chapel Audi. Henry Garcia bend over backwards to get our service/repair done ahead of schedule when we were on a tight timeline being from out of town. Great job Wesley Chapel Audi service department! More
The best service of any car dealers in My life Thank you Henry Garcia for professional and excellent service on my car I m very happy customer and I will recommend your service to anyone Thank you Henry Garcia for professional and excellent service on my car I m very happy customer and I will recommend your service to anyone More
Service Appointment WC is a great place to visit for prompt, friendly and professional service. We enjoyed going there today and we got a car to drive while our car was WC is a great place to visit for prompt, friendly and professional service. We enjoyed going there today and we got a car to drive while our car was being serviced and also washed. Henry Garcia was our advisor. We liked him very much. He was helpful with our navigation too! We will be back to see him. The Williams More
Only second service visit but great so far In my only two service visits I've dealt with Antoine Borgella and Henry Garcia and both are personable and define professional customer service. Toda In my only two service visits I've dealt with Antoine Borgella and Henry Garcia and both are personable and define professional customer service. Today I worked mainly with Henry and he helped me get roadside assistance and a loaner due to a screw in my tire. Tow service was there within 20 minutes and a loaner was there within a reasonable amount of time considering my location. Kudos to the Roadside Assistance hotline for being extremely helpful and prompt in my moment of need as well. To recap, 9:00AM-Screw in tire, 9:30AM-Tow service arrives, 10:30AM-Loaner arrives, 12:00PM-Tire replaced and service done. For all that to happen within three hours is exceptional in my opinion. One suggestion, the insurance card, credit card, and license info needed for a loaner could be more streamlined and secure. Maybe via the MyAudi site or app? More
Great job Antoine Borgetta and Henry Garcia Fast and friendly service. No over selling. They helped with dealer discounts and a current model loaner. They made direct eye contact and spoke clea Fast and friendly service. No over selling. They helped with dealer discounts and a current model loaner. They made direct eye contact and spoke clearly making me the center of their attention while I was with them More
Scheduled Maintenance Thank you Henry G. For the excellent service and attention to detail during the visit today. Audi of Wesley Chapel has gain a new customer. The serv Thank you Henry G. For the excellent service and attention to detail during the visit today. Audi of Wesley Chapel has gain a new customer. The service was prompt, and kept me informed through the process. More
Utmost Professionalism! I was greeted with a smile upon entering WC Audi by Armand Cartrell. He listened to what i was interested in driving and asked questions to fine tune I was greeted with a smile upon entering WC Audi by Armand Cartrell. He listened to what i was interested in driving and asked questions to fine tune my choice. No presssure, but extremely helpful. He spent time to educate me on the Audi brand and specific options and equipment of each car. I bought an A5 Sportback for its performance and utility. I feel like I am driving a go kart due to the way the car holds the road and makes tight turns. It is a very fun car to drive! TJ Muller was able to expidite through the paperwork process to complete the deal! All Audi Team members were friendly and knowledgeable. More
Thank You Thank you Henry Garcia for taking good care of me today. You demonstrated fantastic customer service and attention to detail. While I appreciated the Thank you Henry Garcia for taking good care of me today. You demonstrated fantastic customer service and attention to detail. While I appreciated the hot/cold drinks and snacks, working uninterrupted in a quiet waiting area was essential to me. See you in 10,000 miles. More