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Audi Wesley Chapel
Wesley Chapel, FL
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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475 Reviews of Audi Wesley Chapel
February 17, 2021
As always the entire process went smoothly , from the time I called and made the appointment to the time the work was completed and I picked up my nice clean Audi.My service advisor Antoine Borgella has time I called and made the appointment to the time the work was completed and I picked up my nice clean Audi.My service advisor Antoine Borgella has always insured that this is exactly how process is to be. dealing with Antoine and this specific dealership has always been a rewarding experience. More
by frahan
Employees Worked With
Antoine Borgella
February 10, 2021
Staff is friendly and overall process was quick. I think negotiations could have been better and is something that I would consider when purchasing my next vehicle and making recommendations regarding this negotiations could have been better and is something that I would consider when purchasing my next vehicle and making recommendations regarding this dealership. When I asked about some scratches on my bumper, I was told this was not negotiated. So this was disappointing to hear and wasn't the best response as far as customer service. More
by Melanie
Employees Worked With
Daniel Palladino
February 01, 2021
Maria Hager guided me through the purchase of my new Audi. She and her team went above and beyond to held find exactly what I was looking for. Maria was attentive and thorough. I could not be more pl Audi. She and her team went above and beyond to held find exactly what I was looking for. Maria was attentive and thorough. I could not be more pleased. Christina in service is amazing. More
by mviannalaw
Employees Worked With
Maria Hager, Daniel Palladino
January 27, 2021
Always a nice experience dealing with Audi Wesley Chapel! Shaun Sharma is my consultant and does a excellent job! He’s a pleasure to work with.... Chapel! Shaun Sharma is my consultant and does a excellent job! He’s a pleasure to work with.... More
by jwisell305
Employees Worked With
Shaun Sharma
January 25, 2021
I was really impressed with Audi Wesley Chapel. The car buying experience was exceptional. I made an appointment with Maria, I was greeted at the door and no one was pushy, and no game playing with negotia buying experience was exceptional. I made an appointment with Maria, I was greeted at the door and no one was pushy, and no game playing with negotiations. I would definitely recommend Maria and Audi Wesley Chapel. More
by Bridgette Summers
Employees Worked With
Neil Dossett, Maria Hager
January 23, 2021
Service is very friendly and nice. I was in and out for my oil change in no time. They talk you through everything and you don’t feel like you’re being pushed to add things on like other dealerships. my oil change in no time. They talk you through everything and you don’t feel like you’re being pushed to add things on like other dealerships. More
by Hhunter
Employees Worked With
Kris Sterzin, Kirk Kiespert, Brad Fogg, Isa King, Jimmy DeBone, Maria Hager, Michael Cronk, Mohammad Alhadidi, Augie Augustin, Daniel Palladino
January 06, 2021
Great experience! Very knowledgable and friendly staff. Overall first class dealership. Keith Rivera provided pressure free and informative assistance throughout the whole process. Would definitely use the Overall first class dealership. Keith Rivera provided pressure free and informative assistance throughout the whole process. Would definitely use them again. More
by BigBlue1208
Employees Worked With
Keith Rivera, Daniel Palladino
January 04, 2021
Well it started all well, found car (Audi S3) on internet in march 2020 and done the whole deal online and paid full asking. Drove 450 miles to dealership and was really impressed by the staff that helped us in march 2020 and done the whole deal online and paid full asking. Drove 450 miles to dealership and was really impressed by the staff that helped us that day and the overall experience of the dealership. I’m from out of state so I wondered about the paperwork for my tag and was informed that the hard tag would be mailed to me, after my 4th temp tag and numerous unanswered phone calls, the local tag office called and spoke to them and said I could not get another tag and that what they was saying was not true. I called my bank and they had not even received the title yet and was checking on their side. After telling me the tag was in the mail for four months they ended up sending the paperwork to my local Tag Office and when I went to get tag I owed a additional $650 that they had not charged enough and several weeks later I received a letter saying I owed $260 because they didn’t charge right amount but paperwork was done. I had to buy 4 temp tags, time to take off to go get, additional $650 and called at least 30 times to speak to the manager that they never connected me to, lied to for 4 months about tag in mail, and they can’t even do the paperwork with the right figures. Will never consider buying from this dealership in future. More
by Richardbgarrard
Employees Worked With
Maria Hager
December 29, 2020
WOW.. Probably the easiest and quickest car purchase I have ever made. I am glad that I made the switch to Audi and appreciate all the assistance from Isa and the rest of her team. have ever made. I am glad that I made the switch to Audi and appreciate all the assistance from Isa and the rest of her team. More
by leigh
Employees Worked With
Isa King, Daniel Palladino
December 28, 2020
I was welcome as I entered the dealership doors by Jimmy DeBone, I must say, as an elder person, Jimmy was very polite and was extremely patient with me, I thought that I was a pain in the, bit Jimmy never DeBone, I must say, as an elder person, Jimmy was very polite and was extremely patient with me, I thought that I was a pain in the, bit Jimmy never show frustration, he was excellent. If he keeps that attitude, he will go very far in life. A lovely kid. More
by Jworr1947
Employees Worked With
Daniel Palladino
