Audi Tucson

They don't miss a note! The Audi of Tucson service department is a finely tuned orchestra and Dan Paris is the maestro. Always a pleasure to go in for service. The Audi of Tucson service department is a finely tuned orchestra and Dan Paris is the maestro. Always a pleasure to go in for service. More

Pleasant experience Ceasar was very courteous and kept me informed about the progress of my service needs. The service was completed in a timely manner as promised. Ceasar was very courteous and kept me informed about the progress of my service needs. The service was completed in a timely manner as promised. More

Fabulous treatment There is no doubt in my mind and the minds of my friends and associates that the Tucson Audi dealership, up front represented by manager Emilio, tries There is no doubt in my mind and the minds of my friends and associates that the Tucson Audi dealership, up front represented by manager Emilio, tries to do everything they can to please the customer... and I mean everything. I have had other car brands in the past, including Lexus, etc. etc. and I would be surprised if they came close to the excellent treatment by the Tucson Audi dealership. I recently traded in my Audi 4 for an Audi 6. More

slow service It took a month to complete a couple of days work on the paint of the used car I bought from them. The purchasing experience was good but the agreed It took a month to complete a couple of days work on the paint of the used car I bought from them. The purchasing experience was good but the agreed upon paint work took way to long. More

Redundant Brought my wife's 2001 A6 for a replacement of the engine and transmission mounts-and as always Dan Paris and Mike Oberstar -gave us the usual except Brought my wife's 2001 A6 for a replacement of the engine and transmission mounts-and as always Dan Paris and Mike Oberstar -gave us the usual exceptional service. While this car is getting older-it is hardly showing it's age and we attribute it to the great service that we get from these guys. More

loyalty enhanced We have a 2007 and a 2009 Audi both kept in tip top shape by the Chapman service team. I give Dan Paris a 5+ for the serious but also friendly approa We have a 2007 and a 2009 Audi both kept in tip top shape by the Chapman service team. I give Dan Paris a 5+ for the serious but also friendly approach he takes to serving our cars. It's as if my cars are his cars. What a relief to be able to trust a service department and dealership! More

Keeping Them Real Thanks to the technicians and Dan Paris-we are able to keep our 2001 A6 and 2004 allroad in top shape. I have found that it is often worth any differ Thanks to the technicians and Dan Paris-we are able to keep our 2001 A6 and 2004 allroad in top shape. I have found that it is often worth any difference to have the cars maintained by the high quality staff at Chapman Audi. We would certainly single out Dan Paris as he is the best Service Consultant we have ever encountered. More

Love Audi In the past I have purchased new two Volkswagens, two Porsches, and one of the last Mercury Capris that were made in Germany. I now own two Audis (A4 In the past I have purchased new two Volkswagens, two Porsches, and one of the last Mercury Capris that were made in Germany. I now own two Audis (A4 & S5). The A4 was purchased used elsewhere, but Chapman Audi has always treated me as though I had purchased the car new from them. When I purchased the S5 from Chapman the sales staff were all very professional, knowledgeable, and nice. Now, of course I deal with the service department. Dan and Jill are our service managers. Both are very knowledgeable and professional. They know their customers and the vehicles they drive. They insure all work is completed at an optimal level and they make sound recommendations. As with the sales staff they are very nice people to do interact with. When you purchase an Audi you get a lot for your money. The quality, engineering, and comfort is amazing. And Audi is often better, but less expensive than it's other German competition. More

Awesome Service Awesome is a good place to start. I just returned to the US after spending 17 years in Europe, as life would have it my car is/was due for service whe Awesome is a good place to start. I just returned to the US after spending 17 years in Europe, as life would have it my car is/was due for service when I got here. I found Audi of Tucson on the web and called to get an appointment. That's when I met Jill, so outgoing and helpful, she was able to get me an appointment right away. Jill walked me through the process and explained the price with me prior to starting, I like that. I was in and out in an hour and a half, which included a car wash, imagine that. Great job Jill and the team at Audi of Tucson. Chris Cadorette Audi A6 owner More

Excellent Service Audi of Tucson services my 2013 A4 Quattro and they are top shelf. Dan, my service advisor not only knows his business, but makes his customers feel Audi of Tucson services my 2013 A4 Quattro and they are top shelf. Dan, my service advisor not only knows his business, but makes his customers feel like part of the family. More