Audi Tacoma

Eugene was great to work with. Our experience definitely made us happy to be returning customers. Our experience definitely made us happy to be returning customers. More

Great staff, made the process very easy. Didn’t take too much time and happy with the vehicle Didn’t take too much time and happy with the vehicle More

Eugene has been most helpful and knowledgabel in helping us select a beautiful car and learning all about the car, especially, all the technical features that are displayed and were new to us. Thank you f us select a beautiful car and learning all about the car, especially, all the technical features that are displayed and were new to us. Thank you for your excellent service ! More

My wife bought a used Audi Q5 and what a great experience!! Norman Dalthorp is highly recommended. He knows the Audi products well and was able to explain all the features during test drive. After experience!! Norman Dalthorp is highly recommended. He knows the Audi products well and was able to explain all the features during test drive. After the purchase he stayed and helped my wife get the car set up to fit her needs exactly. Great dealership with fantastic people. More

Called five times, they NEVER called back. Trying to ask a question regarding service issues. Trying to ask a question regarding service issues. More

DO NOT PURCHASE A CAR HERE! My experience with the salesguy was superb, he was friendly, communicative and then..it ALL went south!. My Q3 SUV broke down less than a month afte My experience with the salesguy was superb, he was friendly, communicative and then..it ALL went south!. My Q3 SUV broke down less than a month after purchasing, then again (drive through at bank, completely quit, had to be towed) and again (on the side of a major highway, quit, had to be towed ) and again (this time in my driveway)...now, its a minor thing that the cars display of time is always changing and then a water leak from the interior drivers side lighting(fixed). It actually rained on me while I was driving!! As the 3rd owner (car had only 13,000 miles on it at time of purchase)..I should have been skeptical but was led to believe this is common with people whom just want the "latest and greatest every year" Now, I am dealing with audi and lemon law, in which I can only negotiate to an amount that they will pay me to keep this crappy SUV. So far, lemon law lawyer gets 4K, me 1K...so...no surprise, screwed again. I will keep fighting the fight, however, as the car just keeps acting strange..clunking when backing out of anywhere when cold. Also was told that the stereo volume that keeps adjusting to REALLY loud or REALLY silent is normal, told I had to wait for update to fix not only this, but the clock time and date change daily. Then, I cancel my extended warranty because I hope to get rid of this car before I use up the manufacturers. No surprise that I canceled 2 months ago and nothing has been provided to my lender. Called, emailed, re-sent paperwork yesterday, no answer back...again. Called again and finance will not call me back, nor have they confirmed that the money I spent extra on the clear coat would be reimbursed or applied to extended warranty. I suggested that they allow me to trade in the car for what I paid, and guess WHAT?...they offered me 1/2, YES HALF of what I originally paid! Without putting more than 2k in miles on it! Poor sales guy said that's the best they could offer and "The GM might have been having a bad day". You think??!!...I am sure he has, since several reviews are posted here. I am NOT the only dissatisfied customer for LOOK LARSON Audi. I also could NEVER get ahold of their service department to schedule a clear coat I believe I paid 1,500.00 for. I was told that was the only way AUDI would warranty the paint, is IF I purchased the clear coat. SERIOUSLY? is that TRUE? well, still NO clear coat and NO reimbursement either. What a bunch of scammers...I have to say, the sales guy is the only one I trust, he genuinely felt bad, he is way to nice to work there! Anyone want to buy a super cute SUV? More

I have taken my 2021 Audi SQ8 to Audi Tacoma 4 times since June 2022 to fix the same problem, which is under warranty. They have had the vehicle for a total of 12 weeks, so far. The latest attempt s since June 2022 to fix the same problem, which is under warranty. They have had the vehicle for a total of 12 weeks, so far. The latest attempt started on 12/2/2022 and they still have my vehicle. The Audi rep for Audi Tacoma told them to send it to Queen City Auto Rebuild in Redmond WA. On 12/22/2022, Queen City identified the cause of the problem as a failed joint/seam in the roof of the car. They submitted a quote to Audi Tacoma. Audi said they would only pay for 7.5 hours of labor. Queen City Auto states there is no way they can complete the warranty work for that amount. Multiple interactions with Audi Tacoma has been unsuccessful in breaking this dead lock. As a result, my car is still sitting in Redmond, disassembled, with no plan or communications to fix this warranty issue and get a fixed vehicle back in my procession!!! I have filed a claim with the Washington State Attorney General's office to try and get this resolved. More

Not sure why some of the other revies are negative. My experience with Audi of Tacoma couldn't have been better. We discussed the deal over the phone and when I showed up the numbers were exactly what My experience with Audi of Tacoma couldn't have been better. We discussed the deal over the phone and when I showed up the numbers were exactly what we talked about and the paper work was ready to go. Top shelf service from everyone I dealt with. My sales guy Michael was incredible to work with. He is the man when it comes to performance imports. I will be using him for all purchases in the future. More

Haha, thanks for the laugh! $280+ for an oil change? I’m all for making a buck but let’s be reasonable. ~$300+ for diagnostic? Been a while since I’ve made over $700/hr for 15 m $280+ for an oil change? I’m all for making a buck but let’s be reasonable. ~$300+ for diagnostic? Been a while since I’ve made over $700/hr for 15 mins of work. Not today satan! More

Bought a 2022 and paid way over msrp due to “shortage of cars”. I felt ripped off. Then they dinged me for this theft insurance and won’t call me back about this issue. I’m still escalating the complaint, a cars”. I felt ripped off. Then they dinged me for this theft insurance and won’t call me back about this issue. I’m still escalating the complaint, and nobody will call back from this dealership, just pass you to someone else who says they’ll get back to you. Bad, bad, service! More