2,488 Reviews of Audi Stuart - Service Center
I almost got taken advantage of! George Acosta the service rep told me that my AC compressor was bad and needed to be replaced. George quoted me for $ 6,680 after he had given me a “ George Acosta the service rep told me that my AC compressor was bad and needed to be replaced. George quoted me for $ 6,680 after he had given me a “discount “. He told me that if I didn’t get it fixed, the compressor would start blowing debris into the engine and destroy the car. My husband and I started questioning the integrity of his report after we read negative reviews about him on google. We took the car to another service location to get a second opinion. We were told that the compressor was in perfect condition but the Freon was a little low .We got everything done for less than $400. I caution everyone when dealing with George Acosta! More
Disappointed that a clear explanation of the recall repair wasn't provided I've complained for over two years that the car's range (226 stated when purchased)was never reached. The software update fixe repair wasn't provided I've complained for over two years that the car's range (226 stated when purchased)was never reached. The software update fixed the defect that was never admitted by Audi. More
Garrett was very helpful not only facilitating my service but also arranging for a salesperson to show me the new car editions. but also arranging for a salesperson to show me the new car editions. More
Work done 4. Communication with service department-1. Pick up, after finally being able to speak to service advisor (8 days after bringing the car in)-2. No paper Communication with service department-1. Pick up, after finally being able to speak to service advisor (8 days after bringing the car in)-2. No paperwork ready,and after that finally was done almost 10 min extra waiting because they could not find the car. I am a client for at least 12 years,bought 7 new automobiles, and have never experienced this. More
The audistuart dealership was excellent In there service and very professional Courtesy staff. I would recommend Them to anybody looking to buy A nice automobile.Thanks. Harold S. and very professional Courtesy staff. I would recommend Them to anybody looking to buy A nice automobile.Thanks. Harold S. More
Garrett helped us more than a couple of time and every time he provides great customer service. time he provides great customer service. More
The facility is first rate; modern, clean accessible to showrooms from maintenance and repair is a very good feature. Comfortable waiting areas. showrooms from maintenance and repair is a very good feature. Comfortable waiting areas. More
The employees are polite and the dealership is clean, offering amenities to customers. That being said, the customer service is not existent. There is no quality control before your car is turned over offering amenities to customers. That being said, the customer service is not existent. There is no quality control before your car is turned over to you. Even after acknowledging they made a mistake, it’s always the customer’s responsibility. Sad. More
Service advisor was friendly, helpful,, knowledgeable and professional. The whole process went smoothly. The service technician sent me a detailed video explaining the work that was done. professional. The whole process went smoothly. The service technician sent me a detailed video explaining the work that was done. More
Garrett was remarkable in terms of customer service and communication. The driver that brought me the loaner/picked my vehicle up was also extraordinary. The Q7 loaner was very appreciated. Well done Audi communication. The driver that brought me the loaner/picked my vehicle up was also extraordinary. The Q7 loaner was very appreciated. Well done Audi Stuart! More