Audi Stuart - Service Center

PART 2. To wrap it up. I wasn't able to tow my car out of Audi Stuart. It was boxed in. I have to reschedule a tow for tomorrow. Poor communication with To wrap it up. I wasn't able to tow my car out of Audi Stuart. It was boxed in. I have to reschedule a tow for tomorrow. Poor communication with customers. Sky high pricing. Customer service lacking. Merry Christmas. More

Sam Kirmani in service is excellent. The service department itself sucks and may be incompetent. I had to bring the vehicle back after an oil change because the low oil light came on. The service department itself sucks and may be incompetent. I had to bring the vehicle back after an oil change because the low oil light came on. This is the second service in a row I have had to bring the vehicle back because the work was done improperly. I am very dissatisfied with an Audi dealership being so incompetent and will probably start going back to a different dealership much farther away instead of ever coming back here for service let alone sales. More

had a tire recall but it took a month to get new tires. Meanwhile I had one tire that was low every day. Audi needed better inspection to find a nail. Tire kingdom found it but could not get the wheel off. Meanwhile I had one tire that was low every day. Audi needed better inspection to find a nail. Tire kingdom found it but could not get the wheel off. Audi was able to remove special wheel locks so I could repair. I was sent back and forth to finally resolve. Not great. More

Very nice and professional dealership, Zachary in sales is very good to work with…. Highly recommend Audi Stuart is very good to work with…. Highly recommend Audi Stuart More

Audi Stuart has always provided great service! All the advisors are very knowledgeable and friendly! All the advisors are very knowledgeable and friendly! More

Check in is fast and easy. Loaner cars is standing by and work is completed when promised. Loaner cars is standing by and work is completed when promised. More

Horrible service. We had an appointment for a 40K service under the Audi maintenance plan. When we arrived we were greeted by Ethan and then waited 30 minutes to lear We had an appointment for a 40K service under the Audi maintenance plan. When we arrived we were greeted by Ethan and then waited 30 minutes to learn that it would be a 2.5 to 3 hour wait for our Audi to be serviced. When we made the appointment we stated our intention to wait; we had a 1pm appointment and never anticipated having to spend 3.5 hours. Our previous experience with your dealership was just the opposite; superior service in every respect. In fact, I was so impressed with the exceptional service, I bragged about it to everyone. Since we were not able to spend half a day in your customer lounge, we asked Ethan for the next available appointment before our contract expires on December 26th. Our new appointment is for December 20th at 9am; Ethan stated that the work would take about 1.5 hrs once they started. I would like to think the work will begin at 9am, our appointment time; is this possible or am I in for another disappointment? More

Excellent service! My service advisor, Ethan was outstanding as well, a very satisfying experience! Profressional! My service advisor, Ethan was outstanding as well, a very satisfying experience! Profressional! More

Great service and efficient. Ethan went a long way to help as well. Everything was great. Ethan went a long way to help as well. Everything was great. More

Consistently good customer service! Our service advisor. Andrew Mechmet, provides options and explanations making each visit a smooth transaction. Our service advisor. Andrew Mechmet, provides options and explanations making each visit a smooth transaction. More