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80 Reviews of Audi Stratham - Service Center
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August 27, 2024
We had an excellent experience dealing with an issue that was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi w was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi wide history of similar experiences. Richard even called us later to discuss something that had happened to another Audi owner and it turned out that the issue was most likely something WE were doin, inadvertently, with the transmission. So far, so good. Thank you Richard for relating that other owners experience. A thoughtful followup. More
by bill
Employees Worked With
Other Employees :
Richard at the service desk (5 stars)
August 01, 2024
Car was in and serviced right on schedule. I returned to a clean and great running ride. I returned to a clean and great running ride. More
by audandmick
February 08, 2024
The service at Audi Stratham is always fast & efficient. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. More
by LH
Employees Worked With
January 08, 2024
Audi Stratham is great! Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though there is another dealership closer to me. More
by GHaynie
October 31, 2023
The service provided was friendly and accommodating. However, the part needed for my repair was marked up 40% from what a nearby garage charged for the same OEM part, ordered from the same source. Also, However, the part needed for my repair was marked up 40% from what a nearby garage charged for the same OEM part, ordered from the same source. Also, be aware that you will pay the diagnostic fee regardless of whether you decide to have them do the repair, which I have never experienced at any other dealership. More
by audi1234
Employees Worked With
Richard Catudal
October 13, 2023
Kevin Daley in service is highly attentive and was able to answer all of my questions surrounding my Q5 service. I appreciate the level of customer service at this dealer from sales to service. Will be bac to answer all of my questions surrounding my Q5 service. I appreciate the level of customer service at this dealer from sales to service. Will be back for all of my Audi needs for certain. More
by tcain
Employees Worked With
June 20, 2023
The service was prompt and the representative helpful and pleasant, providing an offer to buff out a scratch at a very reasonable price. pleasant, providing an offer to buff out a scratch at a very reasonable price. More
by abonney58
Employees Worked With
June 03, 2023
Traveling to Maine from Delaware and had a concern with our Audi. Called Audi Stratham and they said I could stop in. In under an hour they consulted, we felt better and continued our travels. We expected our Audi. Called Audi Stratham and they said I could stop in. In under an hour they consulted, we felt better and continued our travels. We expected to pay a diagnostic fee, but they said it wasn’t necessary and sent us on our way. Excellent reception, welcomed our pups, and we are grateful. More
by Maria
Employees Worked With
Colby Brown
