Audi Stevens Creek
San Jose, CA
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2,098 Reviews of Audi Stevens Creek
From emailing to collecting car was awesome best sales exotic ever had first time buying Audi as we traded in our mini cooper for Audi A3 James the sales manager was first class offered me a deal on Satur exotic ever had first time buying Audi as we traded in our mini cooper for Audi A3 James the sales manager was first class offered me a deal on Saturday I could not refuse and collected car next day thanks to jimmy my sales expertise so calm no rush experience like some dealers audi Stevens creek open the door for us at 9.30 am and they dontt open till 10 am finance personnel was so awesome got us a good deal on finance and gap insurance and kao general manager awesome guy looked at our trade so happy to deal with Audi stevens creek will definitely be buying another car from this dealership we drove from Lodi ca to this dealership with a smile though out the weekend I’m going back this weekend to say hi thank you to all the staff for a honourable service 5 stars is not enough you guys deserve 10 stars my wife was so happy and my daughter was surprised when we came home to with her dream car thank you team Stevens creek audi More
We leased our Q3 from Stevens Creek in August 2020. In February, 2023, I received information about renewing my current lease. I responded to their email and was encouraged when Cassandra Crawford cont In February, 2023, I received information about renewing my current lease. I responded to their email and was encouraged when Cassandra Crawford contacted me. We spoke of getting another Q3 and specifications. Ms. Crawford looked over the available cars coming in and said a car would be arriving April 1 and she would put "my name on it" as being sold. Great news. That was the last "physical conversation" I had with Ms. Crawford. Through out March, I called and emailed her several times requesting pricing details for my car. She would respond by text or email "when can we talk"? I gave her times when I was available. She never called me. I was working way too hard to lease a car. April 1st came and went, no contact, NO CAR. Naturally, I assumed "my deal" was literally, down the road. In mid-April, I wrote an email to the Sales Manager and Ms. Crawford, stating my displeasure and the shabby treatment I received from Ms. Crawford, and surprise, surprise, NO REPONSE. I will be leasing a 2023 Q3, but not at Stevens Creek. Ms. Crawford is the most unprofessional and dreadful salesperson I have ever encountered. Stay far away from her, unless, of course, you want more "screen time" with nothing to show for it. More
We recently bought a new car from Audi and had the pleasure of working with Wayne Wallace (Finance Manager) when completing the paperwork. Wayne is the best in the business. We have worked with other pleasure of working with Wayne Wallace (Finance Manager) when completing the paperwork. Wayne is the best in the business. We have worked with other finance managers in the past and they do not come close to the attention to detail and care that Wayne has. If you ever buy a car from Audi Stevens Creek make sure you request Wayne when going through finance. Thanks Wayne! More
We recently purchased a vehicle that we costumed ordered through Nader at Audi Stevens Creek. Nader is the best in the business. He goes above and beyond to make sure everything is perfect. If you are in th through Nader at Audi Stevens Creek. Nader is the best in the business. He goes above and beyond to make sure everything is perfect. If you are in the market for a vehicle please reach out to Nader. More
I recently took my car into service at Audi Stevens Creek and I have to say it was the best experience I have ever had with a service department. I worked with Kevin Pham and he went above and beyond to make and I have to say it was the best experience I have ever had with a service department. I worked with Kevin Pham and he went above and beyond to make sure everything was more than perfect. He updated me multiple times while my car was getting worked on and checked in to see if I had any questions. I highly recommend using Kevin and Audi Stevens Creek when needing service. Do not waste your time with Audi Palo Alto. More
Very friendly and had everything ready when I arrived. Great tutorial on how to set up and use everything! Great tutorial on how to set up and use everything! More