Audi South Burlington
South Burlington, VT
Filter Reviews by Keyword
By Type
43 Reviews of Audi South Burlington
I have always received good service from Audi. Brett is very knowledgeable and keeps me informed about my service. Their staff are always so friendly! I missed seeing my salesman Steve Bouchard during my very knowledgeable and keeps me informed about my service. Their staff are always so friendly! I missed seeing my salesman Steve Bouchard during my last service!! More
Great service call. I typically have two service calls per year. I always find personnel knowledgeable, They do an excellent job, and always on time per year. I always find personnel knowledgeable, They do an excellent job, and always on time More
As usual, Brett was amazing. It was more of an issue with the MMI than expected when I dropped it off, and they made sure to understand absolutely everything that was going on before beginning the work. Awe the MMI than expected when I dropped it off, and they made sure to understand absolutely everything that was going on before beginning the work. Awesome! More
Very personable, pleasant, very knowledgeable! Explained service procedure. Could not be happier with the total experience and with the manner in which Brett kept me aware.... Ray service procedure. Could not be happier with the total experience and with the manner in which Brett kept me aware.... Ray More
Always great service from skilled and personable professionals. I’ve had Audi vehicles for many years and am never disappointed with the service. They strive to be top notch and are! professionals. I’ve had Audi vehicles for many years and am never disappointed with the service. They strive to be top notch and are! More
Great 360 experience - please read I don't usually write reviews, but also wanted to wait to write this review to see how the service would be after the purchase. First, the buying ex I don't usually write reviews, but also wanted to wait to write this review to see how the service would be after the purchase. First, the buying experience with Steve Bouchard was wonderful. I never felt pressured or pushed into something I didn't want. Steve followed through with everything he said he would during the transaction. Also, following the purchase, I had an issue with the vehicle that needed to be serviced. Shane in the Service department was always very professional, friendly, and thorough in his communication and expectation of timing. They even washed my car for me which was the icing on the cake : ) My customer service expectations are pretty high and I can comfortably say that the people that helped me in my transactions met or exceeded my expectations. More
Sales guy Matthew Matthew was such a help the last time we visited and bought a new TT Roadster we had to come back and purchase another car from him...he and Brian wer Matthew was such a help the last time we visited and bought a new TT Roadster we had to come back and purchase another car from him...he and Brian were above and beyond what one would receive at other dealerships. 100% satisfied. Until next time. AND OF COURSE THERE WILL BE A NEXT TIME More
Hit it out of the park. 2nd lease with these guys. Mike Hughes (Sales Manager) and Steve Bouchard (Brand Specialist) did a wonderful job helping me find another vehicle with 2nd lease with these guys. Mike Hughes (Sales Manager) and Steve Bouchard (Brand Specialist) did a wonderful job helping me find another vehicle with the exact options/packages I wanted. We had some special requirements and I couldn’t have felt any better taken care of. They spent a lot of time customizing my lease, solved every conflict, and I am really excited by the outcome. Matthew Shanks (Business Manager) clearly explained every step/benefit when finalizing the paperwork. It’s great to have a team who really wants to help, who is intelligent and focused, who does not push but is there for you. Very highly recommended. More
Top-Notch Seamless Experience Steve Bouchard was extremely helpful in the lease of our new Q7. Couldn't be happier with the experience. Icing on the cake was the handoff when Steve Steve Bouchard was extremely helpful in the lease of our new Q7. Couldn't be happier with the experience. Icing on the cake was the handoff when Steve spent an hour going over all of the tech and features in much detail. I can see how he won the 'Audi's Premium Performance Walkaround Challenge'. Steve was very responsive to emails and phone calls during the leasing process. Didn't think I'd connect with a car salesman on a personal level but Steve is unique and we shared plenty of laughs. Thanks Steve! More