Audi South Austin

Clayton Wehmeyer was very knowledgeable and provided excellent customer service upon my last visit! Ask for Clay excellent customer service upon my last visit! Ask for Clay More

Juan Reyes it’s a professional great actitud . . I’m so happy.. he makes me feel like family. It’s highly recommend it..you should come over and talk to him he’s the best . I’m so happy.. he makes me feel like family. It’s highly recommend it..you should come over and talk to him he’s the best More

I have owned 6 Audis, and I bought all of them from John Bowyer at South Austin Audi. I have owned many cars but I have never gotten the level of service I have experienced from John Bowyer and South Austin Bowyer at South Austin Audi. I have owned many cars but I have never gotten the level of service I have experienced from John Bowyer and South Austin Audi, and above all the quality, reliability and engineering excellence that the Audi automobile brings. More

They finally fixed what needed to be fixed... they took care of me eventually. South Austin Audi has lost its moral compass. I take my A8 in and spend 5,500+ dollars on the repairs that they say I need care of me eventually. South Austin Audi has lost its moral compass. I take my A8 in and spend 5,500+ dollars on the repairs that they say I need. I have a headlamp indicator light on the dash and ask them to see what is wrong, I tell them nothing seems to be out of order, the headlights and high beams seem to be working fine??? They charge me hundreds of dollars to diagnose the problem... which I paid. They take out the Drivers side headlamp assembly to test it... they want 2700 more and change to replace the headlamp... I say no thanks. They return the car, that night as I am driving I notice the High Beams are not functional at all... and they used to work, the cornering lights are not functional and they used to work. I contact them, they apologize, pick up the car and call me the next day. "Sorry but to fix the high beams you will need to spend the 2700 and replace the headlamp..." I say, "NO, it was working before and I want you to return the car with all the functionality that it had when I brought it in"... (this should not need to be said right?) "unfortunately sir when we tested the headlamp it reset the electronics and we cannot fix the high beams now without replacing the headlamp assembly" I tell them they absolutely need to fix this since they broke it, they cannot in good conscious return a car that is in worse shape than when it was brought in... Apparently I am incorrect in my assumption and they are perfectly fine with this very corrupt practice. They did not even mention that by testing the headlamp it might cause other issues of functioning high beams and cornering lights... at least then I would have had the opportunity to make an educated decision on what to do. This is a despicable business with no sense of right and wrong. I will fix it elsewhere and meet them in court. More

We were very pleased with the professionalism of this dealership. Everyone was great to work with throughout the process. Our salesperson, Chris Alters, was particularly helpful and easy to work with, as dealership. Everyone was great to work with throughout the process. Our salesperson, Chris Alters, was particularly helpful and easy to work with, as were the manager and finance people. I would highly recommend them! More

PSA- Run far far away from this store.This is the worst PSA- Run far far away from this store. This is the worst dealership that I have dealt with in 5 different states. To begin, they have a send your off PSA- Run far far away from this store. This is the worst dealership that I have dealt with in 5 different states. To begin, they have a send your offer option which they don't care about because I was told later on that it's a one price store. I agreed to their price right before their closing time and told the sales guy that I will have the financing squared away in the morning. As soon as my bank opened, I went there, applied for financing and sent the approval letter to the dealership. After this happened, another salesman of theirs went ahead and sold that very car to another customer. My salesman kept telling them that he had already closed the deal with me and even informed the managers but apparently they didn't care. This just talks loudly of how unethical and unprofessional this store is. Some local people don't like this store. And now I totally understand why. More

Received professional service from Jose Congo and the sales support team, including Chris Ray. Very pleased with the after-sales support to install the rack and answer several start-up technical question sales support team, including Chris Ray. Very pleased with the after-sales support to install the rack and answer several start-up technical questions. More

Sonny Lockett & the Audi South Austin team kept up with me over several months to keep me informed on inventory. The sales process was handled professionally by their entire team, and both price and trade me over several months to keep me informed on inventory. The sales process was handled professionally by their entire team, and both price and trade value were fair to both. Will buy from them again More

Always a pleasure to be there. Very courteous and helpful. Grace was wonderful. Thank you. Would definitely recommend the dealership. And would certainly consider another Audi. helpful. Grace was wonderful. Thank you. Would definitely recommend the dealership. And would certainly consider another Audi. More

Our 85K mile service was easy to schedule, promptly greeted upon arrival, and done quickly. Great team of service managers that follow up fully to make sure all is good, and if there is any question o greeted upon arrival, and done quickly. Great team of service managers that follow up fully to make sure all is good, and if there is any question or concern it is quickly answered and addressed. The hospitality waiting area is a totally comfortable experience with snack, cable, internet, and cozy seating. The follow up narrated video of the service session is very professionally done, and helpful. Will always return. More