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Audi South Austin

Austin, TX

4.6
95 Reviews

4738 S Interstate 35 Frontage Rd

Austin, TX

78745

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95 Reviews of Audi South Austin

December 21, 2020

Probably the most enjoyable car buying experience I have ever had! Thanks to everyone that made this happen at Audi South Austin. Love my Q3! More

by jrroberts21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Ethan, Luke
Dec 22, 2020 -

Audi South Austin responded

Jrroberts21, thank you for your kind words and this wonderful review! We hope to see you soon!

December 14, 2020

Christina and the service team responded quickly to my concern and resolved the problem. Everything was handled professionally and quickly with timely updates on progress. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, Steve, Omar
Dec 16, 2020 -

Audi South Austin responded

Jane, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi South Austin!

December 13, 2020

Melissa and Bill were a genuine pleasure to buy a car from. Bought a car for my daughter and they couldn't have made the process any easier. Would certainly recommend others to Kendrick Audi. More

by craigkuhns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Bill
Dec 16, 2020 -

Audi South Austin responded

Craigkuhns, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

December 10, 2020

The service department at Audi south Austin always provides excellent customer service. Most dealerships provide great service when you purchase a new car but never follow through when it comes to the More

by littlem05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Duvall
Dec 12, 2020 -

Audi South Austin responded

Littlem05, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi South Austin!

November 02, 2020

Very professional and inviting dealership with a knowledgeable sales and management team! We were looking for a special car with certain features and the team went above and beyond to source the ne More

by Feleciadshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Chris
Nov 05, 2020 -

Audi South Austin responded

Feleciadshaw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi South Austin. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 20, 2020

The service was great like always. Mr. David Byun was excellent. Kept me up to date with everything going on with my car each day until I got it back. Also Mr. Jesus Ruiz Mendoza, he has always gone abov More

by YNWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byun, Jesus Ruiz Mendoza
Oct 24, 2020 -

Audi South Austin responded

Ynwa, thanks for your praise and kind comments about our team. Thank you again for the great review!

October 19, 2020

The services, as always, was exceptional. They were ready for me at my appointment time and explained everything that would be happening during my service. I was provided regular updates about the status of More

by rossc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Oct 24, 2020 -

Audi South Austin responded

Hi Rossc, thank you so much for your positive comments about Audi South Austin! If you're ever in need of more help, please let us know!

October 08, 2020

Customer service was impeccable. Managers and support staff ensured the process went as smooth as possible. This team is truly exceptional! Recommend checking this place out. More

by chosenone792002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fenner, Bill Brewer, and Luke Parker
October 02, 2020

I had a very pleasant experience at Audi South Austin while purchasing a used Acura. The sales folks (plus Chris) treated me the same as an Audi buyer and were friendly and professional. More

by DASmith77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Craig, and Chris
Oct 07, 2020 -

Audi South Austin responded

Dasmith77, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

September 22, 2020

Customer service is fantastic at South Austin Audi! The Lyft and loaner car services are also great! However, the car wash service needs to be re evaluated by the management; car wash is always done very p More

by fzamayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grace Brown
Sep 30, 2020 -

Audi South Austin responded

Frieja Zamayla, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Your feedback helps us improve and we would like to learn more about how we can make this better. At your earliest convenience please reach out to our service man ager, Lauren DuVall, at (512) 660-6751. Thank you.

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