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Audi South Austin

Austin, TX

4.6
99 Reviews

4738 S Interstate 35 Frontage Rd

Austin, TX

78745

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99 Reviews of Audi South Austin

October 19, 2020

The services, as always, was exceptional. They were ready for me at my appointment time and explained everything that would be happening during my service. I was provided regular updates about the status of More

by rossc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Oct 24, 2020 -

Audi South Austin responded

Hi Rossc, thank you so much for your positive comments about Audi South Austin! If you're ever in need of more help, please let us know!

October 08, 2020

Customer service was impeccable. Managers and support staff ensured the process went as smooth as possible. This team is truly exceptional! Recommend checking this place out. More

by chosenone792002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fenner, Bill Brewer, and Luke Parker
October 02, 2020

I had a very pleasant experience at Audi South Austin while purchasing a used Acura. The sales folks (plus Chris) treated me the same as an Audi buyer and were friendly and professional. More

by DASmith77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Craig, and Chris
Oct 07, 2020 -

Audi South Austin responded

Dasmith77, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

September 22, 2020

Customer service is fantastic at South Austin Audi! The Lyft and loaner car services are also great! However, the car wash service needs to be re evaluated by the management; car wash is always done very p More

by fzamayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grace Brown
Sep 30, 2020 -

Audi South Austin responded

Frieja Zamayla, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Your feedback helps us improve and we would like to learn more about how we can make this better. At your earliest convenience please reach out to our service man ager, Lauren DuVall, at (512) 660-6751. Thank you.

September 22, 2020

Giovani, my salesman was very professional and attentive. We made a deal quickly and got all the paperwork done fairly quickly as well. I purchased a used car. More

by Lmejer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Sep 30, 2020 -

Audi South Austin responded

Lmejer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 15, 2020

Great service! They had my car fixed completely in just a day even with several issues. They were so nice and made specific effort to reach out to me about my warranty and expected timeline. More

by cedjbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byun
Sep 23, 2020 -

Audi South Austin responded

Cedjbaker, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi South Austin!

September 10, 2020

First service on 9 month car. Oil change, tire ritation and synch new phone to Bluetooth. All were handled quickly and completely. The synch to Bluetooth would have taken me an hour to do by the manual, bu More

by Clancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
March 31, 2017

Good Experience Working with Patrick Locke When in the market for a 2017 A4 recently, I worked with Patrick Locke. He was a pleasure to deal with, and did all he could to earn my business. More

by bed123
Recommend Dealer
Yes
Employees Worked With
Patrick Locke
June 05, 2015

Friendly but don't stand behind the deal The staff seems really nice before you buy, but once the transaction is done, they don’t stand behind their sale very well. I paid $550 to have my ca More

by BillyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Patzer
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