Audi Shrewsbury

My service advisor, Felisha, in the service dept is great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wo great. She listens to my questions and is knowledgeable, helpful and professional. Everyone in the service department that assisted me today were wonderful. Thank you! More

The girl helping me was awesome! ! They are all so accommodating there it makes it so much easier to drop my car off. ! They are all so accommodating there it makes it so much easier to drop my car off. More

Staff was friendly, courteous, and helpful. I appreciated the free car wash coupon at scrubadub. I appreciated the free car wash coupon at scrubadub. More

Jacob and Anthony were amazing to deal with, both of them kept me updated on everything that was going on with my vehicle. kept me updated on everything that was going on with my vehicle. More

Service manager that replaced Evan came out to greet me immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. immediately and took info. He was most helpful in explaining car problems with video and making arrangements for loaner next week. More

Great service! I would recommend anyone to get their car serviced there. They’re very accommodating. I would recommend anyone to get their car serviced there. They’re very accommodating. More

Audi makes a great vehicle but what makes it even better is the terrific people at Audi Shrewsbury. Very friendly and knowledgeable. is the terrific people at Audi Shrewsbury. Very friendly and knowledgeable. More

I’d consider myself a seasoned car buyer. This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars r This is the 8th everyday driver I’ve bought in the last 12 years. I’ve worked/haggled with all types of dealers throughout New England on used cars ranging for $20K-45K always trying to get a good value and a good deal. In all my dealings I’ve never felt the level of honesty, trust, and comfort I did in this transaction with Audi Shrewsbury. I worked with Mike Moussalli directly who has been great and attentive throughout the process. It didn’t end when we shook hands on the deal, I signed the papers, or when I drove off with the car. He has continued to put up with my texts helping answer questions no matter the day or time. He also drove paperwork to me to save me a trip to the dealership! Mike M. gives A+ customer service a new definition. If I ever buy from someone else, Mike has set the standard pretty high for them to try and match. I also had great dealings with Mike in finance who was able to put the deal together that would work for me and also Toffy from the management side working through the numbers. Don’t get me wrong, I would have loved to get the car for free but let’s not kid ourselves. They run a business but were conscious of where I was trying to get to and we found enough common ground to make it work. They were not pushy, just upfront and with some back and forth we got a deal done quickly. It was a great experience at Audi Shrewsbury and I look forward to doing business with them again, but hopefully not too soon! Thank You! More

I Nick Gallo, had a great experience at Audi Shrewsbury. I purchased a 2024 Audi convertible A5 excellent experience with Toffy Thomas very honest person made things go very smoothly throughout the process I purchased a 2024 Audi convertible A5 excellent experience with Toffy Thomas very honest person made things go very smoothly throughout the process and Redon Lekaj delivered the vehicle very professionally explained everything that I need to know about the vehicle then did not leave my house until I was completely satisfied and understood everything they had to show me, If you’re in need of a vehicle Audi Shrewsbury is a great dealer to do business with professionally, honest, standby by their words. Thank You, Toffy and Redon for your help and make the deal happen… More

Michael was awesome from the get go got me everything I needed throughout the process needed throughout the process More