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Audi Shrewsbury

Shrewsbury, MA

4.9
709 Reviews

780 Boston Turnpike

Shrewsbury, MA

01545

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709 Reviews of Audi Shrewsbury

May 20, 2026

Nataly was helpful getting my vehicle serviced and quotes for additional work at my request. More

by mike_del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Carreno
May 21, 2026 -

Audi Shrewsbury responded

We couldn't ask for a better review of Audi Shrewsbury. We'll make sure your kind words reach Nataly. Thanks so much, Mike!

May 20, 2026

They are welcoming friendly staff and very informative willing to help with any and all problems More

by Azng789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tang
May 20, 2026 -

Audi Shrewsbury responded

Thank you for the positive feedback! We're glad to hear our team is welcoming, friendly, informative, and helpful at Audi Shrewsbury.

May 14, 2026

Great customer service as always! Professional, courteous, respectful of my time, good communication skills, friendly. More

by robyn.majewski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tang
May 14, 2026 -

Audi Shrewsbury responded

Hi Robyn! We’re thrilled you enjoyed our professional, courteous service at Audi Shrewsbury. Thanks for your business and see you next time!

May 09, 2026

The customer service was one of the best experiences. They were friendly, quick, and on tops of things. Would highly recommend this dealership. More

by Tflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Bartley, David Tang
May 11, 2026 -

Audi Shrewsbury responded

It's great to hear that our team made your experience top-notch from start to finish! Thank you for recommending Audi Shrewsbury!

May 07, 2026

I have been to Audi Shrewsbury several times for servicing of my Q5. Rebecca always goes out of her way to understand my needs and get the servicing I need. Rebecca makes me feel like a valued custo More

by algatto67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Etre
May 07, 2026 -

Audi Shrewsbury responded

Thank you for sharing your continued support for Rebecca and our team! We appreciate your business and look forward to your next visit here at Audi Shrewsbury. Safe travels in your Audi Q5!

May 06, 2026

I was met in the service bay by Nataly. She was very professional and efficient. A loaner vehicle had been arranged in advance and was readily available. The service appointment was complet More

by paulaburns920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly, David Tang
May 06, 2026 -

Audi Shrewsbury responded

Thank you for sharing your feedback about Nataly and our team, and for your continued support of our business! We look forward to your next visit, here at Audi Shrewsbury!

May 06, 2026

Excellent Customer service by David from Audi in Shrewsbury.. Work performed on my car was thorough and timely. More

by Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tang
May 06, 2026 -

Audi Shrewsbury responded

Hi Noelle, we're pleased to hear David provided excellent customer service and timely work at Audi Shrewsbury. See you next time!

May 02, 2026

Had an oil change. I was in and out in 45 minutes. They vacuumed my car and washed it too!! More

by Johanna Ferrucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Bartley
May 04, 2026 -

Audi Shrewsbury responded

We're delighted you appreciated the vacuum and wash, Johanna! Thank you for choosing Audi Shrewsbury for your vehicle's oil change.

May 02, 2026

Drop off was easy as usual and rebecca was wonderful to work with. i made a modification to my service visit and she was very responsive via email. that afternoon when i went to pick my car up, she was jus More

by ffemt.rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 04, 2026 -

Audi Shrewsbury responded

It's fantastic to hear that Rebecca and David took such great care of you! Thank you for choosing Audi Shrewsbury and for sharing your feedback. See you next time!

May 02, 2026

The service department is always accommodating and keeps me up to date on the status. Rebecca is very pleasant and helpful and is my go to service consultant when I go into the dealership. More

by Mhazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca. (FYI - Half the employees listed on this survey don't work there anymore) David and Jocelyn have also been very helpful.
May 04, 2026 -

Audi Shrewsbury responded

Thank you for your kind words! We're pleased to hear Rebecca and our team have been so helpful. We look forward to serving you again at Audi Shrewsbury.

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