Audi Shrewsbury

Very good experience. Purchased S5. Professional, friendly and very knowledgeable. I would do business with them again Purchased S5. Professional, friendly and very knowledgeable. I would do business with them again More

purchased a 2022 Audi Q3 just 6 weeks ago with an extended warranty from another dealership. Shortly after, I began experiencing a leaking sunroof. I brought the vehicle to this dealership for eva extended warranty from another dealership. Shortly after, I began experiencing a leaking sunroof. I brought the vehicle to this dealership for evaluation, and the claim was denied. This was disappointing, especially given that sunroof leaks are a known concern with this model. Despite having only 42,000 miles, I was told the repair would cost over $1,200, along with a $240 diagnostic fee. I was informed the vehicle’s age was a factor, even though the mileage is well under 50,000. For comparison, I brought the vehicle to another Audi dealership, and they handled the situation very differently and stood behind their service. More

Had an oil change today and all went well ! Nataly arraigned everything for me including transportation to work . She was extremely helpful, courteous, and efficient! When I picked up my car it Nataly arraigned everything for me including transportation to work . She was extremely helpful, courteous, and efficient! When I picked up my car it had been washed and vacuumed. Prices may be a little bit high but the experience was outstanding! More

Fast efficient and friendly. On time knowledgeable enjoyed the experience i suggest it to others On time knowledgeable enjoyed the experience i suggest it to others More

I’ve purchased two cars from Audi Shrewsbury and I’m impressed with how hard the staff worked with me to find exactly the right option for my needs. impressed with how hard the staff worked with me to find exactly the right option for my needs. More

David gave responsive and professional service. He kept me well-informed about the status of repair and system update on my new vehicle. He made the use of a courtesy vehicle for one month palatabl He kept me well-informed about the status of repair and system update on my new vehicle. He made the use of a courtesy vehicle for one month palatable. He is a kind and courteous professional. Thank you - David! More

Sales team exceptionally accommodating, would give ten stars if possible. Holding back one star because things deteriorated when sitting with their finance manager. Not as respectful or professional as th stars if possible. Holding back one star because things deteriorated when sitting with their finance manager. Not as respectful or professional as the sales team and we contemplated canceling the purchase. More

The service was excellent. Natalie was very good keeping me informed of my vehicle.I will bring my car in for service in future. Natalie was very good keeping me informed of my vehicle.I will bring my car in for service in future. More

Perfect place for All Audi work and I am very happy with the work they do. the work they do. More

Good service and customers service. Love the dealership. Service prompt and friendly good place to Love the dealership. Service prompt and friendly good place to More