Audi Shrewsbury

Well, it's the best expierence I've ever had at a dealership- from the folks in the Service Dept Stan, the mgr, Phil and Adrea, to Harold Prudian the used vehicle wholesale mgr, to Chris Rich the GM, dealership- from the folks in the Service Dept Stan, the mgr, Phil and Adrea, to Harold Prudian the used vehicle wholesale mgr, to Chris Rich the GM, Marc Lisenco, the sales mgr,Stacy Adamuska , the Business Mgr and of course our salesman Michael Flemming. Thoroughly knowledgeable, thoughtful , competitive and they really demonstrated they wanted our business. And Mike did a tremendous job going over the entire car when we took delivery-it truly was a "golden moment" ! More

Wagner Audi of Boylston 67 Boylston Street Boylston, Wagner Audi of Boylston 67 Boylston Street Boylston, Massachusetts 01505 Reason for Visit: Sales (New) Employee(s) Dealt With: Kyle Grendell; St Wagner Audi of Boylston 67 Boylston Street Boylston, Massachusetts 01505 Reason for Visit: Sales (New) Employee(s) Dealt With: Kyle Grendell; Stacy Adamuska; Chris Rich Rating: A++,10 out of 10 I typically don't write reviews on past experiences or products but I'm a firm believer in recognizing individuals who go above and beyond to provide a level of customer service I haven't seen in many years. Two weeks ago I took delivery on a new 2012 Audi Q5 Premium Plus for my wife's anniversary. I was greeted on the sales floor by Kyle Grendell, one of the best car salesman I've had the pleasure of doing business with. He answered EVERY question I had in a courteous, concise, and comprehensive way. His communication through the entire process including email, phone, off hours was outstanding. He lead me straight to the car I wanted, along with the base model. Both were test driven and differences explained in great detail. It was clear throughout the whole process that Kyle was extremely passionate about the Audi product line, and well versed in even the small technical details. Our sales manager Stacy Adamuska and Mgr Chris Rich were also extremely helpful and knowledgeable from a financing and business perspective. I decided to buy my wife a new car for our Anniversary (extremely last minute) - I took delivery on exactly the car I wanted including options, rebates, color. The car was in pristine condition and I was offered a great price. Kyle and the service team were genuinely compassionate to my situation and played a critical role in making our anniversary very special. From signing papers, dealer prep, to final delivery. Working under an extremely compressed timeline (only a few hours) Kyle and everyone involved at Wagner Audi pulled off the impossible. My salesman even drove the car 45+ mins to my home to make sure he arrived before my wife returned from work! In closing, I'd like to express my thanks to everyone involved at Wagner Audi of Boylston, this was the best car buying experience I've ever had. My wife and I were floored by the customer service we received at Wagner Audi of Boylston, I would recommend this dealer and this salesman to ANY prospective buyers of a used or new car. More

I can't say much about the long term service and support (yet) - but from the start I was impressed how my sales person, Kyle, was so knowledgeable - and passionate - about the Audi. I was measuring it up (yet) - but from the start I was impressed how my sales person, Kyle, was so knowledgeable - and passionate - about the Audi. I was measuring it up to another local dealer against Mercedes and BMW - expecting to buy a BMW - and the difference in the car knowledge of the sales person was incredible. I purchased the A6 - my husband plans to purchse the A4. More

Very nice experience--definitely would recommend this Very nice experience--definitely would recommend this dealership. They did a great job getting my car ready and making sure it was in perfect shape Very nice experience--definitely would recommend this dealership. They did a great job getting my car ready and making sure it was in perfect shape More

Recently went back to Wagner Audi after a 10 year hiatus. I was greeted by a friendly salesman named Mike Flemming. Mike actually knew what I was looking for which surprised me because it's rare, this furthe I was greeted by a friendly salesman named Mike Flemming. Mike actually knew what I was looking for which surprised me because it's rare, this further boosted my confidence in doing business here again. The reason for this was he was an actual Audi enthusiast and even showed me the Audi he drove. This speaks volumes to me as a customer when people drive the brand they sell, be it new or old models. Needless to say I now have a new Audi in the driveway. More

We picked this dealer off the Audi website because we decided exactly what we were looking for, White with beige, all wheel drive Avant and this dealer had it. I called to see if it was still available a decided exactly what we were looking for, White with beige, all wheel drive Avant and this dealer had it. I called to see if it was still available and spoke to Kyle Grendell my first point of contact and agreed to look at the automobile that afternoon. We drove 50 miles and the vechile was parked in front all ready for a test drive. We met Kyle and he went with us on a short drive. He pointed out different things as we went along. We enjoyed driving the Avant and it was a pleasure dealing with Kyle. He was the perfect salesman for our needs. We applied for the Avant and Kyle gave us a day to think about it. I went back the next day and bought the Avant. We picked the Avant up the following Saturday and have enjoyed it ever since. Thank you Kyle. Chris. More

I had an appointment on the Tuesday 3/13/2013 to have keys program to my Audi A5 and had a very bad customer service from the service salesman and service manager. I would never come back or would not e keys program to my Audi A5 and had a very bad customer service from the service salesman and service manager. I would never come back or would not ever recommend to use Wagner Audi. More

I went to Wagner to test drive a 2012 Audi A4 when the Auto show was at the DCU Center. Several people helped me, and took the time to chat...even though they knew I was not ready to buy. A few weeks ago, Auto show was at the DCU Center. Several people helped me, and took the time to chat...even though they knew I was not ready to buy. A few weeks ago, I went to the Audi website, built my A4 to the specifications I wanted. I also visited numerous websites to see what a fair price was for what I wanted. I then went to Wagner, spoke with Kyle, told him what I wanted, and at what price I was willing to pay. They had the exact car that I wanted, and I was not at the dealership more than 15 minutes before a deal was struck. There was no negotiating, they accepted my offer. Sure, I could have gotten the car for less, but I'm not the type to haggle over $500. Twenty four hours later I was driving my beautiful new car off the lot. More

Over at Wagner Audi i was given a great opportunity to purchase a car i had always been after. The sales personnel, especially Kyle Grendell, are stand up people, very personable, and don't cut corners. M purchase a car i had always been after. The sales personnel, especially Kyle Grendell, are stand up people, very personable, and don't cut corners. Made my car purchase and easy going and great experience. More

This was one of three dealerships I planned to visit when I decided to buy the Q5. Once I met Mike Fleming at Wagner in Boylston I did not feel the need to look any further . I decided to buy the Q5. Once I met Mike Fleming at Wagner in Boylston I did not feel the need to look any further . More