Audi Shrewsbury
Shrewsbury, MA
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Showing 351 reviews
Excellent new car buying experience. We recently purchased a new vehicle from Audi Shrewsbury. Excellent experience. We chose them because they had the specific car configuration that we We recently purchased a new vehicle from Audi Shrewsbury. Excellent experience. We chose them because they had the specific car configuration that we were looking for and they offered it at a fair price. We would purchase from them again. More
Excellent Interaction and nonpressure purchase We went to the dealership because it was a local convenience. But once there, we noticed a very friendly and clean atmosphere and no pressure purchase We went to the dealership because it was a local convenience. But once there, we noticed a very friendly and clean atmosphere and no pressure purchase experience. We were attended to by Angel Cruz who was a delight to work with. He is very laid back and allowed us to test drive many different models by ourselves. Never pushed us to choose one over the other. All audi cars are superb machines. Finally he was very supportive in getting us set up, got us the audi cables and all weather mats and delivered the car in timely fashion. It was an A-1 experience. When it came to sealing the deal Chito Vangchampa helped with the final touches. They are an awesome team. I look forward to a very happy long experience with our car and hope the service team in future matches the experience from sales. More
Great buying experience I had decided on a Q3 and, working with Tony and Tanya, the process was made extremely efficient and I am very happy with my choice of vehicle and dea I had decided on a Q3 and, working with Tony and Tanya, the process was made extremely efficient and I am very happy with my choice of vehicle and dealership. More
Excellent Customer Service! I first stopped at Audi to pretty much cross it off my bucket list. I never dreamed I would be able to lease the A4. Both Chris and Tonia worked ver I first stopped at Audi to pretty much cross it off my bucket list. I never dreamed I would be able to lease the A4. Both Chris and Tonia worked very hard over the course of two weeks to make it happen! I am very grateful for all their hard work! There were some issues with the car after I got home but The detail job was not great at all, lots of fine scratches showing mainly in the wax. I called Chris and he immediately took care of it for me. A big Thank you to Chris! More
Great customer service Cardinia and the group made the experience very pleasant. Couldn’t have asked for better help! I would do it all over again if needed! Cardinia and the group made the experience very pleasant. Couldn’t have asked for better help! I would do it all over again if needed! More
Q7 Prestige Purchase We were very pleased with Audi Shrewsbury. Everyone was extremely helpful and accommodating. We dealt primarily with Larry, but were pleasantly surp We were very pleased with Audi Shrewsbury. Everyone was extremely helpful and accommodating. We dealt primarily with Larry, but were pleasantly surprised with all others we encountered throughout the transaction. We would happily refer a friend or family member to this dealership. More
Fast and Courteous Our experience with this dealer and our sales staff was great. They were courteous, knowledgeable, and patient. We were not at all pushed to purchas Our experience with this dealer and our sales staff was great. They were courteous, knowledgeable, and patient. We were not at all pushed to purchase. We went in with the intention of just looking and test driving and fell in love with the vehicle. The team Larry, Chito and Ruzhena were fantastic. I can't recommend a better team. The car was ready in just 2 days. They are top notch. More
pleasant experience The team was courteous and provided fine customer service. Several unanticipated issues arose and those were taken care of in a satisfactory manner. The team was courteous and provided fine customer service. Several unanticipated issues arose and those were taken care of in a satisfactory manner. Thank you. More
Great Place to shop I bought my Audi allroad from them and could not be happier. They have competitive prices and did not pressure me or anything. After confirming that I I bought my Audi allroad from them and could not be happier. They have competitive prices and did not pressure me or anything. After confirming that I would purchase the vehicle two days later their website still had the car on their website and even had it at a lower price. I talked with them about it and they said they would honor the new price. Honest salespeople with great prices. Would recommend to friends and family. More
Horrible customer experience from sale person Larry Shelter Horrible customer relationship. Showed up with interest to buy the new 2018 SQ5 with a friend of mine. While walking in, the sales person "LARRY SHETL Horrible customer relationship. Showed up with interest to buy the new 2018 SQ5 with a friend of mine. While walking in, the sales person "LARRY SHETLER" was showing a lady the SQ5 so me and my friend walked around for a minute checking the car which seemed to offend him for some reason and asked us in a very rude and ignorant way to step away from the car. He could have easily said that if we walked inside someone will be able to better assist us since he is in a middle of a showing. Well I ended up buying a GLE 63 AMG Coupe and definitely not from the Mercedes Benz next to them since its all Wagner. Last year I bought my wife a Porsche Macan S after a similar experience in Wagner BMW of Shrewsbury were we were looking at the X6M. I have had a friend with a similar bad experience with the Wagner BMW people as well. Friendly advice, stay away from Wagner and definitely stay away from Larry Shelter in Audi of Shrewsbury. More