Audi Shrewsbury
Shrewsbury, MA
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Showing 351 reviews
Very dishonest dealership When I traded in my leased 2016 A7 for a new 2019 A7, Mr. Sarkis, the manager, agreed to pay off all the remaining 5 monthly payments of the lease. Th When I traded in my leased 2016 A7 for a new 2019 A7, Mr. Sarkis, the manager, agreed to pay off all the remaining 5 monthly payments of the lease. The dealership initially paid 3 of it and promised to pay the remaining after the final bill comes out. The final bill came about 100 days ago and they refused to pay or do anything about it. They didn't reply my emails, never returned my phone calls. No customer service at all. Now Audi Financial services is going to hire a private collection agency... Have been a loyal Audi customer (5 new Audis in 7 years). Because of this horrible experience, I won't be buying Audi any more, which I am sure they don't care:-) More
The Audi dealership in Shrewsbury is easily the best dealership in the area. The staff is excellent and super nice. Andrew our Sales rep helped us immensely with everything. He was extremely courteous . dealership in the area. The staff is excellent and super nice. Andrew our Sales rep helped us immensely with everything. He was extremely courteous . Super helpful and amiable. He is the reason we are in possession of our beautiful Audi. He made the deal possible. Chris ,from Finance helped us with our payment options and other stuff. Overall, I will highly rate this place to our friends and family. More
Highly Recommended! Went to Audi Shrewsbury looking for a CPO Q5. Tony Waters helped find a one-year-old Q5 that was perfect for us. Price negotiation was straightforward Went to Audi Shrewsbury looking for a CPO Q5. Tony Waters helped find a one-year-old Q5 that was perfect for us. Price negotiation was straightforward, quick and fair. Tony and Audi Shrewsbury were definitely five stars! More
Walked in to get a feel for audi (never had one before) say with Tony, took a test drive. Tony took the time to understand what I was looking for, and made the whole experience a pressure free experience. say with Tony, took a test drive. Tony took the time to understand what I was looking for, and made the whole experience a pressure free experience. 100% go see Tony, he will take care of you. Ended up getting an S3. Will be back in the future for other purchases. More
Recently bought a 2017 Q3, Ibrahim Dinler helped me find the perfect one, and did a great job explaining the car to me . Highly recommend shopping for an Audi here and asking for Ibrahim to assist you! the perfect one, and did a great job explaining the car to me . Highly recommend shopping for an Audi here and asking for Ibrahim to assist you! More
Great experience Ibrahim was extremely helpful in the selection of my A4. He spent extra time with me going through all the options, and even one year after the sale Ibrahim was extremely helpful in the selection of my A4. He spent extra time with me going through all the options, and even one year after the sale offered his help with any questions. I highly recommend him. More
Excellent service feel part of the family I had what I thought was a glitch in my Apple Play. Was fixed in minutes!!! Always a great experience. Any service I have had has been an enjoyable I had what I thought was a glitch in my Apple Play. Was fixed in minutes!!! Always a great experience. Any service I have had has been an enjoyable experience. More
Excellent experience buying a new car I entered the dealership for service on my older S4 vehicle and decided to look at what they had in new ones. The salesman, Tony Waters, was very help I entered the dealership for service on my older S4 vehicle and decided to look at what they had in new ones. The salesman, Tony Waters, was very helpful. Asking me a number of questions, he was able to focus in on my interests and immediately showed me what was available in stock. I drove 2 vehicles and Tony priced them both for me, including a good value for my trade-in. After a bit of negotiation, we arrived at a deal on one of the cars I had driven and, after some time for paperwork and setup, I drove away with the new car. We agreed to meet the next day for a more hand-on training on the features of the new vehicle. Tony was great to work with. More
Exceptional Salesmanship and quality Dealership Marc Francois provided exceptional customer service in facilitating the purchase of our 2018 Audi Q7 Premier Plus. From the time I walked into the doo Marc Francois provided exceptional customer service in facilitating the purchase of our 2018 Audi Q7 Premier Plus. From the time I walked into the door to the time I picked up my keys and drove off the lot, Marc made sure my purchase went as smooth as possible. Nick the sales manager made me a deal I could not refuse. Chris Gabresi, the finance person, identified a lender that beat my credit union's interest rate to finance the car. He and his team facilitated the financing, registration and title process like absolute professionals. It could not have gone any smoother. I would not hesitate in recommending this dealership. This the first purchase of an Audi from Shrewsbury Audi. I am sure it will not be my last. Larry P. More
Excellent Brand Specialist We purchased a 2019 Audi from George Rahmeh. George was very knowledgeable and professional throughout the buying process. Great customer service fr We purchased a 2019 Audi from George Rahmeh. George was very knowledgeable and professional throughout the buying process. Great customer service from George to Victor to Chris Gabresi which made the whole buying experience enjoyable. We look forward to working with George and the Shrewsbury Audi Team in the future. Bill and Cathy Peters More