Audi Shrewsbury
Shrewsbury, MA
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Showing 351 reviews
Wonderful car buying experience thanks to Max! He is professional, friendly, and super knowledgeable! Amazing dealership with outstanding customer service! Thank You Maximus, love my new car!! professional, friendly, and super knowledgeable! Amazing dealership with outstanding customer service! Thank You Maximus, love my new car!! More
Do not recommend. If you have a recall, seek an alternative dealership. The very unknowledgeable service manager lacked customer service skills and basic knowledge of reading and understanding pape alternative dealership. The very unknowledgeable service manager lacked customer service skills and basic knowledge of reading and understanding paperwork drawn up by their own service department. The ignorant general manager not only lacks customer service, his little man syndrome makes him a very condescending, rude individual. There are plenty of dealerships that appreciate your business, this is simply not one of them. More
Great car great service really enjoyed working with Max and the team at Audi. Friendly and efficient and very knowledgeable on the product. Made the experience easy and the team at Audi. Friendly and efficient and very knowledgeable on the product. Made the experience easy More
Great Service ! People very friendly ! If you need anything please come to this place. Ask for Maximus and he will take of you. I’m very happy with my new car. anything please come to this place. Ask for Maximus and he will take of you. I’m very happy with my new car. More
Max was the perfect professional to work with while shopping for our new car. Max really took the time to make sure we understood all our options. He follow through on every aspect of the deal as promi shopping for our new car. Max really took the time to make sure we understood all our options. He follow through on every aspect of the deal as promised. We can honestly say he is asset to the team at Shrewsbury Audi. Thanks Max. Shawn & Tracie. More
We really appreciated doing business with your company and Max, was very personal and helpful. We were able to make the purchase happen that same day, and love our new car! and Max, was very personal and helpful. We were able to make the purchase happen that same day, and love our new car! More
I brought my Audi in for Service and had a great experience. Evan was a pleasure to work with! Definitely recommend and will always Service my Audi there. experience. Evan was a pleasure to work with! Definitely recommend and will always Service my Audi there. More
From my initial contact with Ana in internet sales to being connected to Tony Waters in the sales department and finally arranging a loan with Chris in the finance Department, buying an Audi from Audi S being connected to Tony Waters in the sales department and finally arranging a loan with Chris in the finance Department, buying an Audi from Audi Shrewsbury was easily the smoothest and most pleasant experience I have ever had buying a car. When a minor issue arose, one unique to my situation, John Kennedy, the General Manager got involved to bring it to a quick conclusion. I couldn’t have been treated more respectfully or with more attention than I was at this dealership. I own other cars of brands they sell, and when I will need to replace one of them, it will be with one of the McGovern Group dealerships. More
I’m looking to upgrade to a new luxury SUV, and having Audi, BMW, and Mercedes dealerships right next to each other, this was a great place to start. Within 10 steps of walking in, I was greeted warmly Audi, BMW, and Mercedes dealerships right next to each other, this was a great place to start. Within 10 steps of walking in, I was greeted warmly by Bobby (Strickland?). He pointed me to where the SUVs were displayed and let me check them out at my leisure. When I did have questions, the salesperson nearby attentively answered all of them. They set the bar high for all luxury dealerships, so I was shocked when I went next door to their sister dealership, BMW (McGovern) and unaffiliated dealership Mercedes (Wagner). No one acknowledged my existence at either BMW or Mercedes even though the employees were not with customers. I roamed around the showrooms for 15 minutes each without ever interacting with anyone. Based on this experience, it was easy to narrow my choice down to Audi mainly because of Bobby’s initial greeting! If I’m going to spend up to $85K, I rather buy from a dealer that appreciated my business! I’ll be returning to buy once I finally decide between the Q7 or the Q8. More
A very good experience The sales and finance staff were superb. We got a great car at an excellent price, and the process was completed in a very short time. The sales and finance staff were superb. We got a great car at an excellent price, and the process was completed in a very short time. More