Audi Service Conshohocken

Quick, professional and accurate follow up. Price was as discussed. No last min issues. Delivery was smooth and Neil was very thorough. Car was in great condition. discussed. No last min issues. Delivery was smooth and Neil was very thorough. Car was in great condition. More

The accommodation, professionalism and expertise provided to me by Faye Strothers and Aron Clark were above and beyond the call of duty. Their indebt knowledge of the Audi A6 prestige that I purchased was aw to me by Faye Strothers and Aron Clark were above and beyond the call of duty. Their indebt knowledge of the Audi A6 prestige that I purchased was awesome. I felt extremely versed in the operations of this beautiful car when I left the Don Rosen Audi Dealership. I was kept up to date via phone, email, and text from both Faye and Aron during my friendly, no hassle car purchase process. These two representatives treated me like family. I’ve rarely found that type service in car sales people. They know the Audi. They should be commended for their “STELLAR” customer relationship skills. More

Had to get car repaired while on business travel. Service department worked with me to get the problem solved. Al kept me updated at the end of each day to status me on what caused the problem, how Service department worked with me to get the problem solved. Al kept me updated at the end of each day to status me on what caused the problem, how much it would cost. Al had his team check my car for symptoms each day after the repair until I was able to return home to pick up my car. Very satisfied. More

Al Ritter was very friendly and professional. He was able to explain the service needed in laymans terms. When I came to pickup the car, Al was already busy so Sally quickly assisted. She is always pleas to explain the service needed in laymans terms. When I came to pickup the car, Al was already busy so Sally quickly assisted. She is always pleasant and a real team player! One disturbing element, the phones were not answered between 7:30 and 8. This was disturbing because the car was being towed in and I wanted to give the service dept some info about the situation. I kept getting a message that I reached the dealership after business hours.I tried at least 4 times between 7:30 and 8. This was not the fault of the service dept because it only rang once and then I got that message. If you're open at 7:30, then the phones should be answered at 7:30. More

I had a problem with my 2008 Audi TT that had just gone off warranty. Jeremy went the extra mile and got the powers that be to agree to cover it under the expired warranty. HE saved me over $6000! Even t off warranty. Jeremy went the extra mile and got the powers that be to agree to cover it under the expired warranty. HE saved me over $6000! Even though the job took longer then they anticipated, I had a loaner car and I know the job was done right! More

Extremely courteous and professional service advisor. Everything was done exceptionally well and in a timely manner. Couldn't have been a smoother experience from start to finish. Everything was done exceptionally well and in a timely manner. Couldn't have been a smoother experience from start to finish. More

Great service! They went beyond what a typical dealer service center does, that is, they didn't say "we can't replicate the problem" or "this is normal" but worked really hard to address my issues. Than service center does, that is, they didn't say "we can't replicate the problem" or "this is normal" but worked really hard to address my issues. Thanks guys, top notch! More

Excellent experience. My car was in for service a while (7days) because of the nature of the service needed; each day I received a call from Sally Spiller advising me of the status of the repairs. Sally wa (7days) because of the nature of the service needed; each day I received a call from Sally Spiller advising me of the status of the repairs. Sally was knowledgeable and professional. The dealership provided me a clean loaner vehicle that was the same make and model as mine while my car was in service. Upon completion of the service, my car was returned freshly cleaned and the repairs were 100% perfect! I could not ask for a better service experience. More

I went in b/c my car was consuming 1 quart of oil every 1,300 miles. They made sure I knew where my car was in the process of getting the parts that needed changing changed. they were very friendly and h 1,300 miles. They made sure I knew where my car was in the process of getting the parts that needed changing changed. they were very friendly and helpful in getting this resolved. Thanks More

While my car required lots of work, Sally was just fantastic assisting and explaining. This is my third Audi and the second I purchased at this dealership and they always have been wonderful fantastic assisting and explaining. This is my third Audi and the second I purchased at this dealership and they always have been wonderful More