Audi Service Conshohocken
Conshohocken, PA
927 Reviews of Audi Service Conshohocken
Shaun Isaac was my sales person and he was great. He really impressed me with his knowledge of the car and all the options. Plus, I had some specific requests - both from a color and option requirement really impressed me with his knowledge of the car and all the options. Plus, I had some specific requests - both from a color and option requirement, and also related to my purchase details - and he responded to all my issues without a problem. I love new cars but in the past have always been put off by the buying experience. That wasn't the case with Shaun. I really felt that he was working with me and the whole process was very enjoyable. More
The work was scheduled on short notice because I missed one scheduled maintenance. They could not have been more cooperative. The loaner was great. The work was of the highest quality and everything hap one scheduled maintenance. They could not have been more cooperative. The loaner was great. The work was of the highest quality and everything happened in a timely fashion. More
Being a very picky automotive enthusiast, I am very particular in the list of options I seek out when buying a car. This almost always means that I have some travel that I have to deal with and makes i particular in the list of options I seek out when buying a car. This almost always means that I have some travel that I have to deal with and makes it somewhat difficult to just stop by a dealer and check out their car. Audi Conshohocken happened to have an A4 Avant that I was interested in and their pictures listed on the website were very detailed and the car looked great. I made arrangements with Neil over the phone about my trade in but that the price on the car was above the number that motivated me to make the 3hr drive to see it. A short while later, Neil called me back with a number that worked for me and I made the arrangements to come down and pick it up as long as everything looked alright. Neil called me and made arrangements on his day off to make sure that I had everything I needed numbers-wise and said the car would be ready when I got there the following day. A snafu on my end regarding financing on the day I was to pick up the car, from 3hrs away mind you, and Neil was able to arrange financing for me at a very reasonable rate the day I was scheduled to pick the car up. Upon my arrival, I was extremely pleased with the condition of the car and Neil had all of my paperwork ready and waiting. A few signatures later, I was driving away in the car I wanted. I've received nothing but great service from Neil during and after the sale. A week after I bought the car, Neil called to make sure everything was still ok with it and if I had any questions or concerns about the buying process. My only question was if there was a survey from Audi Conshohocken that I could fill out to praise my buying experience. Sadly, they only offer this for new vehicle sales. A month after the sale, Neil called again to follow-up and make sure everything worked out for me. Considering I've had my fair share of dealing with out-of-state dealers, my experience with Neil Meija and Audi Conshohocken was better than I could have expected and I wouldn't hesitate to consider them for any other future vehicle purchases. More
Sally is great. She listens well and works to make things as fast and comfortable as possible. I decided to wait for the car. She was relaxed but efficient, turning the car with little drama...inclu things as fast and comfortable as possible. I decided to wait for the car. She was relaxed but efficient, turning the car with little drama...including having it washed More
Audi Conshohocken crossed every “t” and dotted every “I”. I recently located from out of state and noticed a strange noise coming from my engine. Al quickly had the problem diagnosed and the team identifie I recently located from out of state and noticed a strange noise coming from my engine. Al quickly had the problem diagnosed and the team identified that a critical part was installed incorrectly by a previous dealer. Al actually apologized for this and the inconvenience it caused even though it was no fault of Audi Conshohocken. He represented not only his dealership well but stood beside the Audi brand. The repair process took over a week to complete but I was placed in a very comfortable loaner and Al checked in every other day keeping me abreast of the repair process. Audi Conshohocken took want should have been a painful brand damaging experience and made it a positive one. More
The ability to get a service date and time that was best for me means a lot. The service writeup and service evaluation was very good, and the availability of a loaner car was very important to me, it allow for me means a lot. The service writeup and service evaluation was very good, and the availability of a loaner car was very important to me, it allowed me to get other chores done while my car was serviced. Not to mention that the service to the car was superb. More
They were ready at the time of the appointment. When the work needed exceeded the initial estimate given at check in, a loaner car was provided. Al and Sally make customers feel well informed and well treat work needed exceeded the initial estimate given at check in, a loaner car was provided. Al and Sally make customers feel well informed and well treated. More
Sean was professioal, very knowledgible, helpful, customer oriented, and dealt with me with a can-do approach. I particularly appreciated his ability to drill down and explain the detail and differe customer oriented, and dealt with me with a can-do approach. I particularly appreciated his ability to drill down and explain the detail and differences between the various models. Thanks! More
Past experience with this Dealership is the reason I first contacted them this is when I meant Faye she made the purchase very pleasant. Faye is a great salesperson I would recommend her to anyone looki first contacted them this is when I meant Faye she made the purchase very pleasant. Faye is a great salesperson I would recommend her to anyone looking for a Audi More