Audi Sarasota

I purchased a pre-owned but pristine Q8. Taj was amazing and carefully detailed all of the vehicle's features and how it compared to the Q7 I was trading. He answered all of my many question Taj was amazing and carefully detailed all of the vehicle's features and how it compared to the Q7 I was trading. He answered all of my many questions and made me feel 100% comfortable with my purchase. After the sale, he kept in touch, making sure I was pleased with my decision to switch models. Outstanding sales experience + incredible vehicle = happy customer! More

Paul Deeb treated us like we were his only customers. He was friendly, helpful and knowledgeable. He was familiar with the attributes and performance of the Q7 as if he designed and engineered it himself He was friendly, helpful and knowledgeable. He was familiar with the attributes and performance of the Q7 as if he designed and engineered it himself. After the sale, Audi Sarasota's service department did not disappoint. We always were treated like we were part of the Audi family. More importantly, though, was the quality of the service our vehicle received. A few years later, we purchased a second Audi and our story can be repeated. More

Tom Clancy was so helpful with the purchase of my new Audi Q5. I had been looking at some other brands and had not found one I liked until this car which checked all the boxes of things I wanted in a ca Audi Q5. I had been looking at some other brands and had not found one I liked until this car which checked all the boxes of things I wanted in a car. Tom made the paperwork go smoothly. It was the easiest car purchase ever. Thank you Tom. Love my car! More

I was nervous about coming here for service based on the reviews…but this was absolutely the best experience. I have Audi Care so absolutely everything was paid for with no upselling. They took a video whe reviews…but this was absolutely the best experience. I have Audi Care so absolutely everything was paid for with no upselling. They took a video when it was done to show me what had been done and the condition of the car. The people were super nice. My service advisor Kristy Harrington was amazing. 10/10 experience. More

The worst service experience imaginable: The AC drain was backed up and leaking on the floor behind the drivers seat. Went to Audi Sarasota and told them exactly what needed to be addressed. They had was backed up and leaking on the floor behind the drivers seat. Went to Audi Sarasota and told them exactly what needed to be addressed. They had the car for 5 hours of which they spent the majority focused on the sunroof drain. When pressed to address the cause of the problem; they looked into it and said they had to order a part and when we returned we could expect it to take two hours. Asked the service desk what the which part was being replaced and was not given an answer. Returned two days later to have the part replaced. We arrived on time and were told we may not get the car back that day as planned. To top it off; they had no loaners. A few hours later they said the part had been installed and we could have the car back. The work statement was to be sent to us via e-mail. Five days later we still don't have work statement and the leak is still present. The service manager was rude. The staff were inept. The service level was on par with a discount brand. Sarasota Audi will never see me again. They are an embarrassment to the Audi brand More