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Audi Salt Lake City

Salt Lake City, UT

4.6
242 Reviews

999 State St

Salt Lake City, UT

84111

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242 Reviews of Audi Salt Lake City

March 13, 2023

Excellent service from this dealership, Jose is thorough and attentive, I highly recommend Audi of Salt Lake City. More

by wchd1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soto, Ed Dejulis
Mar 14, 2023 -

Audi Salt Lake City responded

Thank you for recommending Jose and the rest of our team at Audi Salt Lake City!

February 23, 2023

Dear Audi Salt Lake City, The most recent service on my 2015 Q7, performed in May 2022 sealed the deal for other Auto service locations. I will never have either of my Audi's serviced at this dealership a More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ed Dejulis
Feb 24, 2023 -

Audi Salt Lake City responded

Thank you for taking my call today, Ross. Even though it's been almost a year since you were here to have your Q7 serviced, I can see that we did not meet our own expectations, or yours. As mentioned, we accept that our Tech made a human error and we take full responsibility for that. Our objective is to provide the highest level of service possible and we would love the opportunity to make it up to you on a future visit. Many Thanks - Spencer Webb, General Manager

January 04, 2023

Salt Lake Audi provides excellent service with friendly and helpful assistance from their service advisors. Olive assisted me this time and she was very thorough and keep me updated on the progress. Great More

by dsf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea “Olive” Oliverson
Jan 06, 2023 -

Audi Salt Lake City responded

Thank you for trusting Audi Audi Salt Lake City with your service needs! We're happy to hear Olive provided you with excellent service during your recent visit and we'll be sure to share these kind comments with her & the team. Take care and see you next time!

January 04, 2023

George and the Audi staff always go above and beyond with service. Very satisfied. Thank you! More

by Smyres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George an d Chelsea , Ed Dejulis
Jan 06, 2023 -

Audi Salt Lake City responded

Thank you for trusting Audi Salt Lake City with your service needs! George & the team appreciate your support and look forward to seeing you next time!

December 15, 2022

Contacted Audi SLC to order a vehicle. Was immediately advised they will be charging a 10k markup over the MSRP on the vehicle. Dealerships make a killing on the MSRP to begin with. This i More

by Chuck26c
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown sales representative
December 08, 2022

SLC Audi is an affront to the dedication of predecessors to their tireless dedication to to the refinement of such amazing structural aesthetic & functionality to an incredibly beautiful machine. More

by lynnp1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Strong, Tiya Wong, Ed Dejulis, Dalton Hughes
Dec 09, 2022 -

Audi Salt Lake City responded

Thank you for reaching out. I'm disappointed to hear we didn't leave you with a better impression and would like the opportunity to get some additional feedback about your experience. If you have a moment, would you please contact me directly? Thanks again, Spencer Webb - General Manager - spencer.webb@strongautogroup.com

Dec 13, 2022 -

lynnp1200 responded

Spencer ~ I will be back in the country @ the end of December. I am amenable to meet w/ & apprise you/SLC Audi of what I consider to be egregious shortcomings w/ respect to the dealership. Lynn Petersen

December 03, 2022

Strong Audi provides the most professional, proactive and considerate service - so much that I service all my vehicles there, even the non brand ones! More

by Florian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matise Orten and Horst Buchanan, Ed Dejulis
Dec 05, 2022 -

Audi Salt Lake City responded

Thank you for trusting the Audi Salt Lake City team with the care of your vehicles! We're grateful for your continued support and look forward to seeing you next time!

November 18, 2022

George was great! Service took longer than expected but had a loaner because George warned me this particular service could take long. In and out otherwise. Thanks! More

by brown.brennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ed Dejulis
Nov 21, 2022 -

Audi Salt Lake City responded

Thank you for visiting George at Audi Salt Lake City, Brennen! We look forward to seeing you next time!

November 17, 2022

Service staff was very professional and accommodating. They provided a loaner car for me without a reservation. I was very pleased with my experience. More

by Windy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis, Dalton Hughes
Nov 18, 2022 -

Audi Salt Lake City responded

Thank you so much for the review! Our Audi Salt Lake City team looks forward to serving you again in the future. Take care!

November 08, 2022

Very focused on solving the problem. Showed lots of concern, and tried to make the experience a good one More

by Justinkrauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Nov 09, 2022 -

Audi Salt Lake City responded

We're so happy we could help! Thank you for trusting Audi Salt Lake City with your vehicle, Justin!

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