Audi Reading

Great customer service Very knowledgeable salesperson, made me very comfortable with my choice, very responsive, good communication, was able to answer all of my questions, Very knowledgeable salesperson, made me very comfortable with my choice, very responsive, good communication, was able to answer all of my questions, worked in the best interest of the buyer, would work with again. Arielle Newnam was the main reason I decided to lease my Audi from this dealership. She had provided outstanding service for our family's previous lease. More

Fantastic I have never met or dealt with a more knowledgeable and understanding dealer. Denise, was able to convey every aspect of my needs to suite my next pur I have never met or dealt with a more knowledgeable and understanding dealer. Denise, was able to convey every aspect of my needs to suite my next purchase! I would absolutely recommend herself and this dealership for your next purchase! More

Long trip but worth it Two weeks ago we decided to take a decently long trip from NJ to PA. Saw the car advertised on the web, called and checked to make sure there will be Two weeks ago we decided to take a decently long trip from NJ to PA. Saw the car advertised on the web, called and checked to make sure there will be somebody there when we got there, No problem. Mike was waiting for us. Busy with a customer when we arrived, however car was parked in the breezeway waiting for us to take it for a spin. Diana went with us for the test drive. She was very nice. We came back and waited for Mike to finish helping his previous customer. Mike was courteous, professional and helpful. And so were the other employees who answered our questions, regarding finance, maintenance and service plans. Although we neither intended nor expected to leave with a new car that day, we did exactly that. Mike stayed with us to complete the transaction until past 8, when the dealership was closed already. We appreciated that, since it would have been difficult for us to come back another day due to the distance. It had to have been the easiest car buying experience I've had in a while! Thank you! More

Car buying should always be this good After some less than ideal customer service from other dealerships, I decided to go a little out of my way to Audi Reading. It was totally worthwhile After some less than ideal customer service from other dealerships, I decided to go a little out of my way to Audi Reading. It was totally worthwhile. My purchase experience could not have been better. The sales staff was knowledgeable and friendly. Everyone I encountered was professional and courteous. Dana was attentive and responded to every one of my emails very quickly. Best car buying experience I've ever had, hands down. Needless to say, I'll never buy an Audi from any other dealership. More

good job Brendan did a great job, very good customer service. Management could have done a better job with financing, but finance manager was away. lost about Brendan did a great job, very good customer service. Management could have done a better job with financing, but finance manager was away. lost about $25.00 per month. More

Efficient and seamless purchase Brendan Lamy was great to deal with. He did everything in his power to see that everything would work in my favor- and it did. I inquired about a car Brendan Lamy was great to deal with. He did everything in his power to see that everything would work in my favor- and it did. I inquired about a car in the morning and was driving it home that afternoon! The finance department made the process seemless and was professional, courteous and friendly at the same time. Having someone oversee the service department perform the vehicle checkpoint list would be beneficial to ensure that all items are performed instead of just checking the items off a list. More

Excellent experience This is my 2nd Audi purchase, as I enjoyed the first one very much. My salesperson, Arielle Newnam was extremely accommodating throughout the buying This is my 2nd Audi purchase, as I enjoyed the first one very much. My salesperson, Arielle Newnam was extremely accommodating throughout the buying process, including driving me home to pick up the 2nd car that we traded in on the deal. There were never any pushy sales tactics and she worked hard to fit the purchase in our budget. And perhaps the most impressive aspect of the process was the detailed delivery process where she took the time to review all the many cars features (by far the best I've ever had). I would not hesitate to recommend her to anyone and look forward to future deals More

Very accommodating I traded in 2 cars and had one car in storage. They were able to appraise the car sight unseen which made me happy. The salesman Mike drove me to pick I traded in 2 cars and had one car in storage. They were able to appraise the car sight unseen which made me happy. The salesman Mike drove me to pick up my 2nd vehicle which I thought was above and beyond to call of duty. The car buying process was lengthy. I would suggest that the dealership provide healthy snacks for growling stomachs. Overall, I was a happy camper! I enjoy driving my new Audi. More

Great car, wonderful dealership experience. This is our 1st Audi, but I will be surprised if it will be our last. The Audi cars really seem to be built great. However, it really was Vincent This is our 1st Audi, but I will be surprised if it will be our last. The Audi cars really seem to be built great. However, it really was Vincent Zampelli and the entire crew at Reading Audi that made the buying of my wife's new car such a great experience. We had just come from an indifferent competitor and it was great to have someone spend enough time with us to make sure that we were very happy with our purchase. Yes, Vince might be a young fellow at this point but he really is the real deal when it comes to being conscientious, polite and knowledgeable. Well done. More

Very Helpful ! A+++Dealership The staff memebers were very helpful and informative on all questions i had. They were very reasonable on their pricing and were willing to work wit The staff memebers were very helpful and informative on all questions i had. They were very reasonable on their pricing and were willing to work with me to get the deal done. Brendan was very pleasant and helpful throughout the whole process. Joe was very helpful with the pricing of the vehicle. They are completely honest with their vehicles and will tell you of all known problems. I will definitely be back for my next VW purchase. More