Audi Rancho Mirage

Service was great. Setting up the appointment was confusing. They associated me with an Audi I don’t own anymore. Also the scheduler had no information on my car. I was Setting up the appointment was confusing. They associated me with an Audi I don’t own anymore. Also the scheduler had no information on my car. I was able to sort it out with my service advisor. I thought I could set up the service appointment on the MyAudi app, but that wasn’t the case. More

Walk-in current Audi customer who already reviewed on line with Indio-direct - including monthly leasing information nothing changed at dealership. No additional incentives (all advertised Costo Auto line with Indio-direct - including monthly leasing information nothing changed at dealership. No additional incentives (all advertised Costo Auto incentives either didn’t apply or unknowingly to dealer, expired days before). No review of features, no owners manual yet took 5 hours to complete with no other customers in process at showroom. The one thing that changed - customary push to purchase maintenance over lease period (free under recently expired costo auto program and included in lease from Mercedes and Genesis) More

Work was handled by Leo machuca. His assistance was great. He is a valuable asset to Audi Rancho mirage. I thank he and Audi for all their assistance His assistance was great. He is a valuable asset to Audi Rancho mirage. I thank he and Audi for all their assistance More

I use dealers exclusively for my auto maintenance. Rancho Mirage Audi has proven very reliable although somewhat expensive. I will continue to use this dealership. Rancho Mirage Audi has proven very reliable although somewhat expensive. I will continue to use this dealership. More

Excellent follow up and efficient and thoughtful service. Anticipating customer needs and going the extra mile is standard here. Anticipating customer needs and going the extra mile is standard here. More

Customer focused, professional and courteous. A friendly atmosphere and value their customers, always know I will get great servicr A friendly atmosphere and value their customers, always know I will get great servicr More

My sales representative was absolutely perfect. His name is Jeremy and we are so pleased with him and all he did for us. Bryan the sales manager for Audi Rancho Mirage is amazing in every way too. His name is Jeremy and we are so pleased with him and all he did for us. Bryan the sales manager for Audi Rancho Mirage is amazing in every way too. They made the buying process fast and easy. I will definitely recommend you guys to all my friends and family. Thank you so much for making my getting our first EV car fun and easy. More

Audi Rancho Mirage has been very professional and communicative before, during and after my service appointments. I am pleased with the work and experience. communicative before, during and after my service appointments. I am pleased with the work and experience. More

Customer Service by Lorena Martinez is as good as it gets. She is A+++ ! Rick Ruby gets. She is A+++ ! Rick Ruby More

Great service and overall experience. Was in and out very quickly and everyone was very friendly. Was in and out very quickly and everyone was very friendly. More