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Audi Rancho Mirage

Rancho MIrage, CA

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rated
76 Reviews
Call Dealership (760) 621-5520

71265 California 111

Rancho MIrage, CA

92270

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76 Reviews of Audi Rancho Mirage

October 25, 2022

This dealership is easy of contact, schedule a service, and they do a great job More

by pip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Pip. We're glad to hear that you've had a positive experience with our dealership and our service department. We strive to make the car-buying and service process as easy as possible for our customers, and it sounds like we've been successful in doing so. We appreciate your business and look forward to serving you again in the future.

October 25, 2022

Service department rocks! !! They are prompt and always go out if their way to accommodate my vehicle’s needs. Highly recommend for service!!! More

by Shana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Lorena, Leo
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Shana! We're thrilled to have the opportunity to serve you and your vehicle. Our service department strives to provide excellent customer service and we're glad to hear that they exceeded your expectations. We hope you'll continue to choose us for all of your automotive needs. Thank you for your business!

October 25, 2022

Lorenna best ever service advisor. Always friendly and helpf. Always calls me back with updates More

by Bethpachacki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorrena rodriquez
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Beth. I'm glad to hear that Lorenna was able to provide excellent service and that you appreciate her friendly attitude. We aim to please and it great to see that we are succeeding! If there is anything else we can do for you in the future, please don't hesitate to let us know. We value your business and hope you'll choose Audi Rancho Mirage again for your automotive needs.

October 24, 2022

Excellent service and professionalism, Lorena goes above and beyond every time with a friendly smile and attitude. Thank you service team at Audi Rancho Mirage. More

by kage.0820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Kage. We're so happy to have you as part of the Audi family and we appreciate your kind words about Lorena. She is a valuable member of our team and we're grateful to have her on board. Thanks again for choosing Audi Rancho Mirage and we hope to see you soon!

October 24, 2022

Brought my vehicle in for an oil change and asked for software update on the MMI and now nothing works - no navigation and no driver assistance features. They had the car for two days, and was delivered More

by mrcreem
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Report | Print
October 23, 2022

Audi Rancho Mirage is a staple in the community. They are my 1st choice! I will continue to business with them in the years to come. More

by angelasullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for your loyalty to Audi Rancho Mirage, Angela. We are so happy to have you as part of our family and we will continue to do our best to exceed your expectations. Thank you for choosing us and we hope to see you again soon!

October 23, 2022

They were nice and efficient and the car runs fine. But $518 to put in a new battery seem excessive . More

by Jhutchjihn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre was also helpful
Report | Print
Nov 28, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that you had a positive experience and our team was efficient and helpful. I'm sorry to hear that you feel the cost of a new battery was excessive. The replacement of a battery is not a common service and often requires more than just the labor charge. We appreciate your business and hope you'll consider us again in the future.

October 22, 2022

I had an excellent experience with my 60k service today. Jason was efficient and courteous, I got the loaner I needed, service was done on time and they identified and performed a much needed tire rotation More

by msharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! We're glad to hear that your 60k service went smoothly and that you were happy with the work done. Our team strives to provide excellent customer service and we're glad to have been able to meet your expectations. Thank you for choosing Audi Rancho Mirage and we hope to see you again soon!

October 22, 2022

Went in for the an oil change and service as required, the Milage on my Q3 is just under 19,000 miles, I was told that I need my tires changed. Shouldn’t tires last at least 40,000 miles?? I asked to hav More

by pjmlhomeca2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Preston
Report | Print
October 21, 2022

Lorena is the best. Service Department is top notch. Friendly, professional and great communication. Thanks More

by mark_zepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Oct 21, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Mark. We're so happy to hear that you had a positive experience with Lorena and our service department. Your satisfaction is our top priority, and we're glad to know we delivered on that promise. Thanks again for choosing Audi Rancho Mirage and we hope to see you soon!

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