Audi Pittsburgh, A #1 Cochran Premier Brand
Pittsburgh, PA
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Went in for my first service on my new car. Sadly I paid for the service package and was extremely disappointed. The team was not friendly. There was no introduction or explanation of the servi Sadly I paid for the service package and was extremely disappointed. The team was not friendly. There was no introduction or explanation of the service being provided. I was told the oil change would take an hour when I called to schedule so I decided to wait. It took over 3 hours and the entire team was rude. Awful experience. Two days later I was caught in a snow storm and to my surprise out of windshield fluid. Typically all fluids are topped off during a service visit and I was stuck on the turnpike for an hour without windshield fluid. More
Had an issue with my vehicle and they ordered the parts for it. Once they were in I was scheduled asap and the parts were installed within a day. Nice job! for it. Once they were in I was scheduled asap and the parts were installed within a day. Nice job! More
Flat tire grew to a pair and brakes. Car came in at closing, required a tire warranty approval, and all was done by 4 the next day. Car came in at closing, required a tire warranty approval, and all was done by 4 the next day. More
Fantastic experience! The dealership is stunning, the nicest I have ever seen. Matt the salesman and Chris the manager were awesome to work with. Knowledgeable, profession The dealership is stunning, the nicest I have ever seen. Matt the salesman and Chris the manager were awesome to work with. Knowledgeable, professional, no pressure and just friendly people who made the process a pleasure. Highly recommend! More
Dave in the service department is very knowledgeable and great to work with. He was very detailed when advising me of what needed done on my car. He communicated with me throughout the process of my car b great to work with. He was very detailed when advising me of what needed done on my car. He communicated with me throughout the process of my car being worked on. More
What a fantastic experience it was working with Audi especially Logan. He was wonderful. I was so surprised and couldn’t be more happy with my new Audi. especially Logan. He was wonderful. I was so surprised and couldn’t be more happy with my new Audi. More
I have been servicing my car since I bought it from them in 2019. Both the staff who arranged the services and the technicians who conducted the services were wonderful. Highly recommend them. in 2019. Both the staff who arranged the services and the technicians who conducted the services were wonderful. Highly recommend them. More
Patrick McCullough in Audi Service is very knowledgeable and a pleasure to work with. He explained each service item, sent me a video of the tech’s inspection of my car and even pulled my car up at the comp and a pleasure to work with. He explained each service item, sent me a video of the tech’s inspection of my car and even pulled my car up at the completion of service. Five star Customer Service! More