Audi Peabody

I have just purchased my 4th vehicle from them in the last 2 years, they give supreme service and are very easy to deal with. I am in New Hampshire and have done some of the transactions over the phone s last 2 years, they give supreme service and are very easy to deal with. I am in New Hampshire and have done some of the transactions over the phone saving me a lot of time. They delivered the vehicles to my office. Great dealership!! More

I originally swithed my dealership to Ira about 8 years ago after being dissatisfied with the experience at a now defucnt Audi dealer. From the beginning I felt like Ira really cared about the quality of m ago after being dissatisfied with the experience at a now defucnt Audi dealer. From the beginning I felt like Ira really cared about the quality of my experience be it shopping a car or having scheduled maintenance done. I am the type of consumer who will let you know how I feel I'm being treated. In the past I've called AudiUSA to compliment the dealership for the treatment I've recieved. As such, I wouldn't hesitate to call if the service was poor. Recently when I was looking to buy a new car I stopped in at Herb Chambers Audi in Burlington because I was in the neighboprhood and they had responded to my internet querry. On two occasions I was ignored and bypassed by sales staff. At Ira, George and Henry were always at my disposal even going so far as to come out of sales meetings to see to my needs. It really is no wonder that after we found a car I liked that we were able to arrive at a price and close a deal seamlessly. In closing; I recommend Ira Audi without reservation. BTW, I've bought my last 4 Audi's there. Jim Taggart More

Was able to meet my price. Relaxed atmosphere. Attentive. No gotchas. Car delivered when expected. Follow questions answered. Able to meet my financing needs. Salesman knowledgable. Finance easy to work with No gotchas. Car delivered when expected. Follow questions answered. Able to meet my financing needs. Salesman knowledgable. Finance easy to work with. Car awesome. Will use them again. Will recommend. More

In dealing with Marc, he was knowledgeable, responsive to all my quetions and requests. He was upfront in dealing with me and laid out the options to best get what I am looking for in a car. I did not feel p all my quetions and requests. He was upfront in dealing with me and laid out the options to best get what I am looking for in a car. I did not feel pressured or that someone was trying to work me for a sale. More

Ira Audi is a beautiful dealership inside and out and its sales staff is very knowledgeable and friendly. It is always a pleasure dealing with the dealership weather in person, via the internet or on the pho sales staff is very knowledgeable and friendly. It is always a pleasure dealing with the dealership weather in person, via the internet or on the phone. We have purchased several vehicles from the Ira family and would recommend the dealerships to friends and family. More

For the car I chose the price paid was very reasonable. Juan, my sales person, was extremely helpful and kept me in the loop and frequently kept in touch in regards to progress. If you manage to go in to I Juan, my sales person, was extremely helpful and kept me in the loop and frequently kept in touch in regards to progress. If you manage to go in to Ira Audi, ask for Juan. However Michael the sales mgr. was helpful at the beginning, when it came to making an end of the month sale for the books he chose to care about his numbers more than the customer. Again if it was not for the car, price and Juan (our sales person) the outcome may have been different. I do recommend Ira Audi they do have quality cars for decent prices. Thanks Juan and Nigel. More

For the car I chose the price paid was very reasonable. Juan, my sales person, was extremely helpful and kept me in the loop and frequently kept in touch in regards to progress. If you manage to go in to I Juan, my sales person, was extremely helpful and kept me in the loop and frequently kept in touch in regards to progress. If you manage to go in to Ira Audi, ask for Juan. However Michael the sales mgr. was helpful at the beginning, when it came to making an end of the month sale for the books he chose to care about his numbers more than the customer. Again if it was not for the car, price and Juan (our sales person) the outcome may have been different. I do recommend Ira Audi they do have quality cars for decent prices. Thanks Juan and Nigel. More

I had some mechanical issues (intermittent vibration while accelerating) with my car, so I firmly relied on Audi certified mechanics from Ira Audi dealership in diagnostic the root cause of the problem. while accelerating) with my car, so I firmly relied on Audi certified mechanics from Ira Audi dealership in diagnostic the root cause of the problem. I paid a flat rate of $120.00 for diagnostic and ended up with bogus estimate. Warped drive shaft was diagnosed as a root cause of vibration; estimated costs of repairs were ~$2,500.00. I disagreed since warped drive shaft will cause steady, not intermittent vibration. So I returned later and expressed my doubts about accuracy of diagnostic. However, Service insisted that cause of the problem was accurately and competently diagnosed. Then I brought my car to ordinary Auto Shop and local mechanic found and fixed the root cause of the mechanical issue. Worn upper control links was the actual cause of vibration. My final costs of repairs were ~$400.00. My car was serviced for engine oil/filter replacement a few times at this dealership during last year. At my first visit Service Representative ensured me that Ira Audi only uses synthetic oil as advised by Audi Manufacturer. Based on our last conversation with the same Service Representative, synthetic oil is not used unless explicitly asked by the customer. This was another frustration since I was confident that my engine was running on synthetic oil during the whole past year. As known, it usually takes no more than thirty minutes (including basic multiple check-point inspection) to complete simple engine oil/filter replacement, especially for a scheduled appointment. But expect to spend at least two or three hours for the same scheduled appointment at this dealership. Walk-in customers would expect to wait the same amount time. Thus, there is no point of calling ahead and scheduling one. Service Manager’s direct phone number was provided, but he was always unreachable (away from his desk) during the following couple days of my last appointment. Eventually, I left a voice mail for him. I also filled post service survey describing unsatisfied customer experience. It’s been almost two month and nobody ever got back to me, which clearly states that they could care less about customer’s satisfaction. Undoubtedly, I will not let them service my car anymore. More

My experience at Ira Audi in Danvers was very enjoyable. Juan was extremely friendly and helpful. I received a great deal on the vehicle that I purchased. I was very happy with the dealership and the staff Juan was extremely friendly and helpful. I received a great deal on the vehicle that I purchased. I was very happy with the dealership and the staff there. I will definately recommend this dealership to people. More

From the moment I walked in I was treated well. The overall experience was great and I would recommend this dealer to anyone looking to buy an Audi, new or used, along with the rest of the used invento overall experience was great and I would recommend this dealer to anyone looking to buy an Audi, new or used, along with the rest of the used inventory. I was not rushed into anything and ended up getting just what I wanted. More