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Audi Peabody

Peabody, MA

4.7
508 Reviews

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

February 20, 2024

When in there in and out, fast service! Everyone was very professional. Worked with Danny and Raymond. I will continue to work this dealership. More

by Walter.pinmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, raymond
Feb 24, 2024 -

Audi Peabody responded

Thank you for the kind words Walter! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 20, 2024

Raymond was great to work with informed me of everything going on with my vehicle More

by sn3483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baze
Feb 24, 2024 -

Audi Peabody responded

We're glad to hear that Raymond provided you with great service and kept you informed about everything going on with your vehicle. Thank you for choosing us, and we appreciate your positive comments!

February 18, 2024

I am always impressed with service department’s attention to customer problems and explanations of service recommendations. More

by Rmarkeylaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Meoli
Feb 23, 2024 -

Audi Peabody responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 15, 2024

Excellent service who provide great communication and care to the customer. They were extremely accommodating and answered any questions I had quickly and efficient. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hajar El Bzyouy,
Feb 17, 2024 -

Audi Peabody responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 13, 2024

Had the best car-buying experience recently. Stopped in last Wednesday to finalize the deal on my 2024 RS E Tron GT and it was smooth sailing through and through! Never had anyone push nonsense More

by Tmoney$
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LOUIS PIZZANO
Feb 16, 2024 -

Audi Peabody responded

Thank you for taking the time to share your fantastic car-buying experience with us! We're thrilled to hear that your experience in finalizing the deal on your 2024 RS E Tron GT was smooth sailing. Providing a transparent and straightforward process is a top priority for us, and we're delighted that you appreciated the absence of unnecessary packages or sales gimmicks. We truly value your feedback and would be honored to do business with you again in the future. Congratulations on your new car, and thank you for choosing us!

February 09, 2024

I had visited this dealership in the past and have things changed! The service manager called me back promptly and told me they had what was needed and I could come in . The service rep, Nick was outstanding More

by Step
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Petralia and Danny-the manager
Feb 13, 2024 -

Audi Peabody responded

We're delighted to hear about the positive changes you experienced during your recent visit to the dealership. It's fantastic that the service manager called you back promptly and that the service rep, Nick, provided outstanding service by explaining the cost upfront. We appreciate your feedback and are glad to have made improvements to enhance your experience. We appreciate your business and look forward to serving you again in the future!

February 07, 2024

Great service department. Bought out my lease-process was seamless! Everyone is helpful and accommodating! More

by Lmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris-service
Feb 09, 2024 -

Audi Peabody responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 07, 2024

Audi of Peabody is always a great experience! Every team member in the service department is helpful and friendly. They have taken the time to get to know me as a person and as a customer. More

by amylandymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Raymond, the wonderful guys that take care of the loaner vehicles
Feb 10, 2024 -

Audi Peabody responded

We're thrilled to hear that your experiences at Audi of Peabody have consistently been great! It's wonderful that every team member in the service department is helpful and friendly, and we've taken the time to get to know you personally. Thank you for your loyalty, and we look forward to continuing to provide excellent service in the future!

February 05, 2024

The dealership consistently provides excellent service. I’ve never encountered any issues, as they always complete the work within the expected timeframe and communicate effectively. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Feb 09, 2024 -

Audi Peabody responded

We appreciate your feedback and are pleased to hear that you consistently receive excellent service. Thank you for being a valued customer!

February 02, 2024

Fabulous experience purchasing my new Audi Q7 through Louis. He spent a lot of time understanding what I was looking for and made sure I knew the features of the Q7 model. The team at Audi Peabody was te More

by K Clancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Pizzano - sales
Feb 04, 2024 -

Audi Peabody responded

We're thrilled to hear about your great experience, from our salesperson to our entire facility. It's fantastic that you were kept updated throughout the process and that the team provided a positive experience. Thank you for choosing us, and we look forward to serving you again in the future!

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