Audi Pasadena

Dealership engaged in boarder line bait and switch tactics. They posted special for a car that was attractive and matched what other dealers in the area were offering. When we went in to claim the spe tactics. They posted special for a car that was attractive and matched what other dealers in the area were offering. When we went in to claim the special they sat us down and started showing us different numbers that were 10x the amount for the special. The manager claimed the special was a typo and that they would never sell a car for the price (that they listed on their website). The special had terms, cap cost, mileage, total payment… that’s not a typo, that’s an advertised deal. Manager made us feel like we were jerks for coming in for the special listed, and their sympathy/apology was very poor. Didn’t feel our time was respected and there was no remorse for their error. More

George Pau has been a great help and very informative to all our questions we have. We love working with him. all our questions we have. We love working with him. More

Great service, James Gideon has helped me with my last 3 cars, always gets me exactly what I want cars, always gets me exactly what I want More

Christian is the best. Highly recommend talking to him. Gave me a rough estimate over the phone & it turned out to be better than all other dealerships. I’ve called about 6 Highly recommend talking to him. Gave me a rough estimate over the phone & it turned out to be better than all other dealerships. I’ve called about 6 other Audi dealerships and this one earned our business. Plus very family oriented. They remembered my kids the second time I came back. I appreciate the little things. Thanks! More

Excellent customer service. Friendly and accommodating staff. Straight forward and efficient process. Shout out to Christian who took great care of me. It made the 2 hour drive Friendly and accommodating staff. Straight forward and efficient process. Shout out to Christian who took great care of me. It made the 2 hour drive worthwhile. Thanks for making a boys dream come true and welcoming me to the Audi Family! More

John was a great salesman and the process of buying was pretty painless and fair. pretty painless and fair. More

Fast service! We usually dread purchasing a vehicle due to the long process, but they made the process easy and fast. We usually dread purchasing a vehicle due to the long process, but they made the process easy and fast. More

The sales person George PAU and manager Khalid were exceptionally helpful, especially in looking out for the interest of the client and mindful of their interests and needs! They give you a good sense exceptionally helpful, especially in looking out for the interest of the client and mindful of their interests and needs! They give you a good sense of honesty and reliability in interacting with them. More

We had a great buying experience with Taylor nd the rest of the Rusnak staff. of the Rusnak staff. More

Negotiating online was pleasantly easy and quick. Sebastian was great, he is to replied back to you if you have any questions during pre-sale. The entire process was quick and thorough, except for Sebastian was great, he is to replied back to you if you have any questions during pre-sale. The entire process was quick and thorough, except for the finance dept. Do not explain everything to you and the feeling was very cold. More