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Audi Pasadena

Pasadena, CA

4.9
1,013 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,013 reviews

May 16, 2024

Taylor was excellent in helping me locate the right vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options More

by Jamie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Audi Pasadena responded

Hi Jamie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 16, 2024

This review will have to be in 2 different sections for Sales and Service. Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab More

by Emre A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Audi Pasadena responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 28, 2024 -

Audi Pasadena responded

Emre A, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact Ramzi Kakish our service manager at (626) 714-3159 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 14, 2024

Thank you very much to the Audi Pasadena dealer, because you have a great sales manager, Mr. Bao. I have been buying a car for three years, because my husband and I do not understand English, during this pe More

by ecqd1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Bao.
May 16, 2024 -

Audi Pasadena responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2024

Highly recommend working with Taylor. He helped me get a great deal and is very responsive and easy to work with! More

by Colette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Audi Pasadena responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2024

Questions were adequately answered and none were until factually known. We were comfortable in all the straight forward negotiations. More

by javiercirio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shamieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Audi Pasadena responded

Hi, we are very happy we could provide you with a positive experience! Have a fantastic day! Khalid Omar General Manager Audi Pasadena (626) 229-2419 2965 E. Colorado Blvd. Pasadena, CA 91107 https://www.audipasadena.com

May 11, 2024

From the first phone call with Rick to the final explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the More

by lkofman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shamieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, Ribal, Ricardo "Rick" Torres
May 13, 2024 -

Audi Pasadena responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Khalid Omar General Manager Audi Pasadena (626) 229-2419 2965 E. Colorado Blvd. Pasadena, CA 91107 https://www.audipasadena.com

May 08, 2024

I leased an Audi Q4 etron sportback quattro. I’m glad to have this car. Very Good service, and employee More

by Hasmik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Macht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Antonio
May 10, 2024 -

Audi Pasadena responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2024

Adrian took the time to go over the vehicle I was looking at in depth. Appreciate all his help! More

by Andre T
Recommend Dealer
Yes
Employees Worked With
Adrian Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Audi Pasadena responded

Hi Andre, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2024

Tristan was very professional and worked diligently on behalf of the buyer. Made the deal a smooth transaction More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Audi Pasadena responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2024

I came in to look at a used Jetta. Preston was accommodating and helped me without being too pushy More

by Janet
Recommend Dealer
Yes
Employees Worked With
Preston Blankenship
May 02, 2024 -

Audi Pasadena responded

Hi Janet, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. If you have any further questions, please give us a call. We're always happy to help!

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