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Audi Pasadena

Pasadena, CA

4.9
1,009 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,009 reviews

December 31, 2024

I worked with Taylor Baffert at Audi Rusnak Pasadena to get my New car. He was professional, kind and knowledgeable. It was a joy and a pleasure to work with him. Highly recommend if you need an Audi… Work More

by jamesmlevitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Audi Pasadena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! Thanks again for the recommendation, and have an amazing day!

December 28, 2024

I want to take a moment to thank Bonnie for her exceptional professionalism and patience in helping me with my car purchase. I’ve been interested in owning an Audi for a while but had never taken t More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Audi Pasadena responded

Hello Joy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Was looking for a new car and was very pleased with the help from Bonnie. With the holidays approaching I didn't know when would be the best time to buy. Bonnie was extremely helpful and guided me through More

by K.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bonnie Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Audi Pasadena responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

Rusnak Audi in Pasadena has very professional staff who are very mindful of not only locking in your business but also keeping it for years to come. I am a repeat customer who bought a car from them 8 year More

by VRMeggie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo "Rick" Torres
Dec 26, 2024 -

Audi Pasadena responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2024

Do yourself a favor and ask for Rick Torres. I was in and out in less than two hours. No haggle or hassle. This was my first luxury car experience and I’m never going back. Highly recommend. More

by Keestrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo "Rick" Torres
Dec 16, 2024 -

Audi Pasadena responded

Hello Keestrat, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Would give them zero stars if possible. Horrible, horrible customer service. The salesman was very nice and easy going but the rest of the process was terrible. Would not recommend this dea More

by emccalister51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian Macht
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager
Dec 12, 2024 -

Audi Pasadena responded

Dear Emccalister51, Thank you for sharing your feedback. I’m glad you had a positive experience with our salesperson, but I’m sorry to hear the rest of the process didn’t meet your expectations. We take your concerns seriously and would like to make things right. Please contact me directly at 626.714.3159 so we can address this and ensure smoother future interactions. Sincerely, Khalid Omar General Manager Audi Pasadena

October 13, 2024

What a pleasant, no pressure, and efficient experience. The car buying process can be so draining, but John and Tristan were an excellent team and helped make this whole process smooth and easy. Will def More

by Lisa R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shamieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Audi Pasadena responded

Hi Lisa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Great service at RUSNAK. Sales professional Vonn was knowledgeable and extremely helpful in the purchase of my Q3. 10 out of 10. More

by Srae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vonn
Oct 04, 2024 -

Audi Pasadena responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2024

John and the staff at Audi Pasadena were welcoming and professional from start to finish. We would highly recommend! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shamieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Audi Pasadena responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 27, 2024

I switched here from a different audi dealer. Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great servi More

by Asdfghjkl6688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Baffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Pompa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Audi Pasadena responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!