Audi Pasadena

Internet purchase including shipping was completely seamless. This is an entirely PROFESSIONAL outfit, all I’s dotted and T’s crossed. The car I purchased was better than I expected. My sales rep. Rick seamless. This is an entirely PROFESSIONAL outfit, all I’s dotted and T’s crossed. The car I purchased was better than I expected. My sales rep. Rick Torres was a gem. Communication was above and beyond. I was entirely informed throughout the process and Rick was always available. 100% recommended More

Amazing customer service, I had the honor of working with george and he was able to get me the discount I wanted and give me the car that I’ve been looking for for a long time, compared to other dealerships, george and he was able to get me the discount I wanted and give me the car that I’ve been looking for for a long time, compared to other dealerships, they were very professional and very nice More

Dealership is very clean and very nice . Taylor Baffert is an exceptional salesmen.m, and will be the reason I come back. The financial department person was hard to understand and made it u Taylor Baffert is an exceptional salesmen.m, and will be the reason I come back. The financial department person was hard to understand and made it unclear how things were adding up after my work with Taylor , who has since had to continue explaining to me the add ons days after agreement. More

I spoke to George on the phone regarding the Audi I was interested in seeing. George met us as soon as we arrived at the dealership. We took the car out for a drive with George and liked the car right interested in seeing. George met us as soon as we arrived at the dealership. We took the car out for a drive with George and liked the car right away. The dealership had changed the oil and spark plugs and two of the tires many miles before the expected maintenance. We agreed on a price of the car and the dealership detailed the car to look like a new one and filled gas tank.. George and Liz assisted me in setting up my Apple phone and explained the many control. I was pleased with the level of service provided by George and the dealership. I'll return to Audi Pasadena if and when I'm the market for another car. More

Complicated my down payment way too much. In the purchase of a 2024 Audi SQ5, I submitted a 40k down payment which a month and a half later has neither been applied to my loan account nor be In the purchase of a 2024 Audi SQ5, I submitted a 40k down payment which a month and a half later has neither been applied to my loan account nor been refunded to me, so that I can resubmit the same payment. Sebastian and John were very friendly and helpful; however, I am still waiting for the finance manager to resolve the down payment matter. Had these complications been prevented by the finance manager, my experience with this dealership would have been a very positive one. More

My wife and I had a wonderful experience purchasing our two new Audis from Taylor at Audi Pasadena. He was amazing and made us feel like family. We’ll be back for sure! two new Audis from Taylor at Audi Pasadena. He was amazing and made us feel like family. We’ll be back for sure! More

Great experience overall, friendly process and no pressure sales. Leased a 2024 Q3 Premium Plus pressure sales. Leased a 2024 Q3 Premium Plus More

Thank you, Bonnie, for helping me get my S5! Her expertise in explaining the car’s features, model options, and overall usage was incredibly helpful. I always knew I wanted an Audi S5, but Bonni Her expertise in explaining the car’s features, model options, and overall usage was incredibly helpful. I always knew I wanted an Audi S5, but Bonnie went above and beyond to ensure it was the right choice for me. She even helped secure the exact color I wanted. The entire experience was seamless, and I truly appreciated her professionalism throughout the process. I highly recommend Bonnie as your go-to Audi salesperson in Pasadena! More

I worked with Taylor Baffert at Audi Rusnak Pasadena to get my New car. He was professional, kind and knowledgeable. It was a joy and a pleasure to work with him. Highly recommend if you need an Audi… Work get my New car. He was professional, kind and knowledgeable. It was a joy and a pleasure to work with him. Highly recommend if you need an Audi… Work with Taylor he will work with you and your budget. More

I want to take a moment to thank Bonnie for her exceptional professionalism and patience in helping me with my car purchase. I’ve been interested in owning an Audi for a while but had never taken t exceptional professionalism and patience in helping me with my car purchase. I’ve been interested in owning an Audi for a while but had never taken the plunge until now. Bonnie truly listened to my needs and preferences, offering thoughtful suggestions and recommendations that made the entire process smooth and enjoyable. She guided me through the options, considering comfort, budget, and design, and her expertise made me feel confident in my decision. I am incredibly grateful for her support and dedication, especially as we approach the end of the year. Thank you, Bonnie, for going above and beyond—I couldn’t be happier! More