Audi Palo Alto

Samuel Wong did a thorough job finding a hard to find vehicle that other dealers could not find. The closing process was also very smooth. I would work with him again next time. vehicle that other dealers could not find. The closing process was also very smooth. I would work with him again next time. More

The people at Audi Palo Alto were very helpful in helping me buy my vehicle cross country. Jason Moore was in contact with me when I had questions. The car was exactly as described and arrived without any i me buy my vehicle cross country. Jason Moore was in contact with me when I had questions. The car was exactly as described and arrived without any issues. More

Very helpful and accommodating people! They were able to give me the deal that I wanted without any hassle. Look for Jason! He’s the best! Thank you for helping me with my first purchase! They were able to give me the deal that I wanted without any hassle. Look for Jason! He’s the best! Thank you for helping me with my first purchase! More

Best Audi dealership and for service courteous and respectful the best On time regarding updates service pick up and shuttle service is impeccable respectful the best On time regarding updates service pick up and shuttle service is impeccable More

I had an appointment for a recall service: showed up at the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was i the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was in a new loaner and on my way. Quan notified me that my car had to stay overnight and next day when it was washed (complimentary) and ready. A flawless transaction end to end! More

Always fast, courteous service. I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in comfort. With coffee, snacks and WI-Fi available the time flew by. I left with travel plans made, confidence that my car was in great shape and a clean shinning car- More

There was a good selection of used vehicles available, including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. More

They are upfront and to the point, very courteous staffs and decent office. I like Sam, he is down to earth and decent office. I like Sam, he is down to earth More

My service advisor Matt Rost was very helpful in providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited fo providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited for the service to be complete. Though frustrated at times, we are happy that car has been fixed and running like new. My special thanks to Matt for helping us through the repair process. I highly recommend Audi Palo Alto. More

Very professional and a pleasure to do business with. I would recommend them to everyone. I would recommend them to everyone. More