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Audi Palo Alto
Palo Alto, CA
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2,819 Reviews of Audi Palo Alto
Very helpful and accommodating people! They were able to give me the deal that I wanted without any hassle. Look for Jason! He’s the best! Thank you for helping me with my first purchase! They were able to give me the deal that I wanted without any hassle. Look for Jason! He’s the best! Thank you for helping me with my first purchase! More
Best Audi dealership and for service courteous and respectful the best On time regarding updates service pick up and shuttle service is impeccable respectful the best On time regarding updates service pick up and shuttle service is impeccable More
I had an appointment for a recall service: showed up at the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was i the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was in a new loaner and on my way. Quan notified me that my car had to stay overnight and next day when it was washed (complimentary) and ready. A flawless transaction end to end! More
Always fast, courteous service. I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in comfort. With coffee, snacks and WI-Fi available the time flew by. I left with travel plans made, confidence that my car was in great shape and a clean shinning car- More
There was a good selection of used vehicles available, including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. More
My service advisor Matt Rost was very helpful in providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited fo providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited for the service to be complete. Though frustrated at times, we are happy that car has been fixed and running like new. My special thanks to Matt for helping us through the repair process. I highly recommend Audi Palo Alto. More
Smooth experience. Ordered a custom configuration. Arrived as ordered and completed the deal with no nonsense and straightforward financials. Shout out to Samuel for wo Ordered a custom configuration. Arrived as ordered and completed the deal with no nonsense and straightforward financials. Shout out to Samuel for working with us. More