Audi Palo Alto

I had an appointment for a recall service: showed up at the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was i the dealership and in 30 sec I was talking w Quan, a service advisor. He had my data pulled up and took care of the paperwork in 1 min. Next, I was in a new loaner and on my way. Quan notified me that my car had to stay overnight and next day when it was washed (complimentary) and ready. A flawless transaction end to end! More

Always fast, courteous service. I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in I was in by 9:45 for a 10 am appointment for a 65000 mile service check, I waited in the inside waiting area and was able to make my travel plans in comfort. With coffee, snacks and WI-Fi available the time flew by. I left with travel plans made, confidence that my car was in great shape and a clean shinning car- More

There was a good selection of used vehicles available, including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. including two with the exact specification I was looking for. The purchase was smooth and I got a decent deal on my trade-in. More

They are upfront and to the point, very courteous staffs and decent office. I like Sam, he is down to earth and decent office. I like Sam, he is down to earth More

My service advisor Matt Rost was very helpful in providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited fo providing a loaner while waiting for prolonged period for parts to arrive, mostly due to supply chain issues. He keeps us informed while we waited for the service to be complete. Though frustrated at times, we are happy that car has been fixed and running like new. My special thanks to Matt for helping us through the repair process. I highly recommend Audi Palo Alto. More

Very professional and a pleasure to do business with. I would recommend them to everyone. I would recommend them to everyone. More

Prompt and helpful. Good atmosphere let you feel comfortable and willing to come back for services. Good atmosphere let you feel comfortable and willing to come back for services. More

Smooth experience. Ordered a custom configuration. Arrived as ordered and completed the deal with no nonsense and straightforward financials. Shout out to Samuel for wo Ordered a custom configuration. Arrived as ordered and completed the deal with no nonsense and straightforward financials. Shout out to Samuel for working with us. More

Always does a very thorough job with communicating during scheduled maintenance procedures. Staff are very courteous and accommodating. scheduled maintenance procedures. Staff are very courteous and accommodating. More

Really smooth and enjoyable experience buying a car here. David is very friendly and knowledgeable. He helped me go through the different models and options to find the right car for me. Would highly recomme David is very friendly and knowledgeable. He helped me go through the different models and options to find the right car for me. Would highly recommend David and Audi Palo Alto! More