Audi Pacific

Awesome Purchase! I purchased a 2017 Q5 for my wife and the experience was much better than I expected. Gino, the salesman, was a true professional. He made us feel com I purchased a 2017 Q5 for my wife and the experience was much better than I expected. Gino, the salesman, was a true professional. He made us feel comfortable in choosing the right vehicle, took his time explaining all of the features the vehicle has to offer, and was totally honest in his answers that we had. Life is good because the wife is happy! More

EXcellent All of the staff was so helpful and willing to take their time answering questions. Wonderful experience, would purchase from there again. Thanks to e All of the staff was so helpful and willing to take their time answering questions. Wonderful experience, would purchase from there again. Thanks to everyone More

Easy to deal! No tricks nor back and forth with numbers. Everything was straightforward. Very friendly and comfortable environment. Same day appointment and enou No tricks nor back and forth with numbers. Everything was straightforward. Very friendly and comfortable environment. Same day appointment and enough stocks. Easy access and comparisons. More

Great Service Quick service. I did a lot of work before going to the dealership so that we could have a quick process on the collection day. On collection day we Quick service. I did a lot of work before going to the dealership so that we could have a quick process on the collection day. On collection day we had our two small children with us and the dealership made it easy with them More

Determine reason for TPI light I made an appointment to diagnose the reason for the right rear TPI light on my just-purchased, gently-used 2017 Audi Q7. I was offered a loaner, whic I made an appointment to diagnose the reason for the right rear TPI light on my just-purchased, gently-used 2017 Audi Q7. I was offered a loaner, which I accepted. The reason ( a nail in the tire) was determined and the tire replaced. Additionally, a software update was done. The car was ready upon return from breakfast, and since I had wisely purchased the tire/rim care, I only had a $50 deductible. The service was timely, professional, and everyone there was very friendly. More

Key Battery replacement Great quick service. Just showed up to replace key battery. Was immediately greeted, and replaced the key. I asked for a car wash, no hesitation said Great quick service. Just showed up to replace key battery. Was immediately greeted, and replaced the key. I asked for a car wash, no hesitation said yes. More

Excess oil comsumption My car was being tested for possible excess oil consumption as I had at one point adding oil every 800-900 miles. This test showed my A4 was within s My car was being tested for possible excess oil consumption as I had at one point adding oil every 800-900 miles. This test showed my A4 was within spec. More

They surprised me with a video I've been using Audi Pacific for several years but this was the first time that I received a video showing me the service happening on my car and deta I've been using Audi Pacific for several years but this was the first time that I received a video showing me the service happening on my car and detailing what needed to be done visually. It was a very nice touch and made me feel more confident in performing the services that needed to be done. More

Friendly staff and great communication The staff were all very pleasant, I arrived 20 minutes early and they did not make me wait at all, I got a video of issues before they committed to th The staff were all very pleasant, I arrived 20 minutes early and they did not make me wait at all, I got a video of issues before they committed to the repairs so I was fully informed. They finished the repairs and servicing quicker than I thought and my car was all washed and ready prior to the time I needed it. All in all a very good service experience. More

Above & Beyond Very impressed with the level of service & willingness to go above & beyond to meet a customer's needs from Azalea & Antoniette. Even after the sale w Very impressed with the level of service & willingness to go above & beyond to meet a customer's needs from Azalea & Antoniette. Even after the sale was made. Thank you More