Audi Pacific

Easy to deal! No tricks nor back and forth with numbers. Everything was straightforward. Very friendly and comfortable environment. Same day appointment and enou No tricks nor back and forth with numbers. Everything was straightforward. Very friendly and comfortable environment. Same day appointment and enough stocks. Easy access and comparisons. More

Determine reason for TPI light I made an appointment to diagnose the reason for the right rear TPI light on my just-purchased, gently-used 2017 Audi Q7. I was offered a loaner, whic I made an appointment to diagnose the reason for the right rear TPI light on my just-purchased, gently-used 2017 Audi Q7. I was offered a loaner, which I accepted. The reason ( a nail in the tire) was determined and the tire replaced. Additionally, a software update was done. The car was ready upon return from breakfast, and since I had wisely purchased the tire/rim care, I only had a $50 deductible. The service was timely, professional, and everyone there was very friendly. More

Key Battery replacement Great quick service. Just showed up to replace key battery. Was immediately greeted, and replaced the key. I asked for a car wash, no hesitation said Great quick service. Just showed up to replace key battery. Was immediately greeted, and replaced the key. I asked for a car wash, no hesitation said yes. More

Excess oil comsumption My car was being tested for possible excess oil consumption as I had at one point adding oil every 800-900 miles. This test showed my A4 was within s My car was being tested for possible excess oil consumption as I had at one point adding oil every 800-900 miles. This test showed my A4 was within spec. More

They surprised me with a video I've been using Audi Pacific for several years but this was the first time that I received a video showing me the service happening on my car and deta I've been using Audi Pacific for several years but this was the first time that I received a video showing me the service happening on my car and detailing what needed to be done visually. It was a very nice touch and made me feel more confident in performing the services that needed to be done. More

Friendly staff and great communication The staff were all very pleasant, I arrived 20 minutes early and they did not make me wait at all, I got a video of issues before they committed to th The staff were all very pleasant, I arrived 20 minutes early and they did not make me wait at all, I got a video of issues before they committed to the repairs so I was fully informed. They finished the repairs and servicing quicker than I thought and my car was all washed and ready prior to the time I needed it. All in all a very good service experience. More

Above & Beyond Very impressed with the level of service & willingness to go above & beyond to meet a customer's needs from Azalea & Antoniette. Even after the sale w Very impressed with the level of service & willingness to go above & beyond to meet a customer's needs from Azalea & Antoniette. Even after the sale was made. Thank you More

Secure feeling knowing you are in good hands Very knowledgeable, friendly and personable staff made the experience very pleasant and easy. We left knowing that we were well cared for in this tr Very knowledgeable, friendly and personable staff made the experience very pleasant and easy. We left knowing that we were well cared for in this transaction. More

The best experience! Dwight was the reason I bought from your dealership, and why I bought an Audi. He's simply the best! I felt no pressure of that yucky feeling you get Dwight was the reason I bought from your dealership, and why I bought an Audi. He's simply the best! I felt no pressure of that yucky feeling you get when the car salesman senses you're not ready to buy. More

Great service , need to change tire, get a loaner car, fast check out, nice service, easy and quick. Highly recommend this place, very responsible, never disappoin , need to change tire, get a loaner car, fast check out, nice service, easy and quick. Highly recommend this place, very responsible, never disappointed. More