Audi Oxnard

The customer service from Tyler was superior. He had much patience with me. Being a first time buyer, he took the time to explain each and every detail about the Audi A4 that I was interested in. Everyone at patience with me. Being a first time buyer, he took the time to explain each and every detail about the Audi A4 that I was interested in. Everyone at this location is friendly and very professional. The environment was welcoming and the customer service was held at the highest standard. More

Our experience with our new car purchase at DCH was 100% positive. The staff was helpful, informative and friendly without any associated sales pressure. Their presentation was straight forward, honest and positive. The staff was helpful, informative and friendly without any associated sales pressure. Their presentation was straight forward, honest and fair. Most importantly, the staff listened to us and what we were looking for. They did not try to tell us what they thought we needed. Special thanks to Tom Straszewski, our salesman, and Pat Murphy, General Manager. More

Our experience at DCH Audi in Oxnard was exceptional. These guys definitely know their stuff. Usually, I do a lot of investigating on the car model I'm interested in before I hit the showroom or perform These guys definitely know their stuff. Usually, I do a lot of investigating on the car model I'm interested in before I hit the showroom or perform a test drive. Quite often, I know more about the car and its features than the salesperson actually does. Not the case with Robert Duarte! I was impressed with his level of knowledge and expertise with the A6 model, which included full knowledge of all of the telematics/audio/navigation and MMI systems. During our first visit and test drive, Robert rode with us. When we returned the following day for a second drive we were allowed to take the vehicle out on our own. We took about 25 minutes on that second drive, which gave us an opportunity to really get a feel for the car. Getting the deal done was easy and after they prepped the car, Robert spent about 45 minutes with us going over the various features of the car. This was very helpful, in that there's a LOT to learn. And even though we kept him there an hour and a half past his scheduled workday - at no time did we feel rushed or as if Robert was itching to leave. The only reason I marked "good" on the price rather than "great", is because I didn't get the bottom line on price I wanted (which rarely happens anyway). But we came to a price that, I believe, we both felt good about - which made it a good deal for all involved. I'll report again after we take the car in for its first service visit. Thanks Robert! More

Mitch was fabulous to work with-- he went above and beyond to find a car that no one else had. I came to Oxnard from Los Angeles! He was very patient, I had done my homework and he answered every quest beyond to find a car that no one else had. I came to Oxnard from Los Angeles! He was very patient, I had done my homework and he answered every question. Came back with the best deal I had been quoted, no need to do a lot of negotiating. Very fair, easy to work with, not pushy. When I came in to finish paperwork and pick up the car, the whole team including Kenny, Dion, and Dan were lovely to work with. I highly recommend this dealership and Mitch! More

I went on to the Audi lot just to admire the cars out of my league. Tom approached my mom and I to offer help, at which point we immediately made clear that I was not really a potential client with my budg my league. Tom approached my mom and I to offer help, at which point we immediately made clear that I was not really a potential client with my budget. After understanding my budget, he directed me to the A3 quatro. He was clear, understanding, to the point, and not at all pushy. My mom used to be in car sales, and I am personally in sales as well, and not for a moment was I off-put by my experience. Not only was the car everything I didn't know I wanted, the price was the lowest out there, and they gave me a great trade-in value for my Land Rover. An easy few signatures and I was out of there with a sparkly, clean, fueled, new car, a rad key chain and some great prices on accessories! My first comment to my mom on my drive home (through bluetooth) was, 'why haven't I bought a new car before?!' To sum: I highly recommend DCH Audi Oxnard. More

Mitch was a true go getter from the start. We came to the dealership looking for a car that was on the internet (used) and walk away with that car. I mentioned to Mitch that I was waiting on a Q7 to come in dealership looking for a car that was on the internet (used) and walk away with that car. I mentioned to Mitch that I was waiting on a Q7 to come in around May, He said if he could find what I was looking for sooner would I buy it from him, I said yes. He found it and I got the car 2 months early thanks to his persistence. More

The overall experience was excellent. Everyone we dealt with was friendly but most of all no pressure to buy the car or the extra services. with was friendly but most of all no pressure to buy the car or the extra services. More

The dealership and Tyler especially went above and beyond to make sure all of my questions were answered and facilitated the entire purchase process. They were very accommodating and had the entire deal wor to make sure all of my questions were answered and facilitated the entire purchase process. They were very accommodating and had the entire deal worked out before I even set foot in the dealership. This was the quickest and most seamless purchase I have ever done, even with having a trade-in. I would definitely recommend DCH and Tyler. More

Robert Belmonte recently assisted us with the purchase of pre-owned BMW and the experience could not have been better. He was easy to work with and very knowledgeable during the test drive and afterward whe pre-owned BMW and the experience could not have been better. He was easy to work with and very knowledgeable during the test drive and afterward when we discussed the terms of the sale. Everyone at the dealership contributed to the "no pressure, no hassle" atmosphere that makes it a pleasure to do business there. Robert provided outstanding follow-up with us once we were home with the car. We would highly recommend him to others in the market for a car. Thank you, Robert, for your 5-STAR Service! More

Very helpful and patient. Made it easy to get through the buying process and got me out the door with the exact car i wanted within a short amount of time. the buying process and got me out the door with the exact car i wanted within a short amount of time. More