Audi Oxnard

You're Doing It RIGHT ! The Service Team at DCH Audi Oxnard really has their act together. I recently came back to them (prior A6s) after poor experiences at the SB and We The Service Team at DCH Audi Oxnard really has their act together. I recently came back to them (prior A6s) after poor experiences at the SB and Westlake Audi dealerships. DCH has a solid team of support folk and techs in place who fix things right the first time. A starting issue on my A7 which plagued the car almost daily was quickly resolved - this is after 10 months of complaints to Westlake to no avail. DCH also has a large enough loaner pool to support their service targets (daily service needs) and I can only say great things about their customer care and follow up. In an industry flooded by high turnover, the DCH service team has stayed solid and consistent. If you own an Audi, this is the place to go for service - no matter the distance you need to go. Drop the car off , get a loaner, shop, eat, golf, whatever - but don't worry because they are taking care of your Audi issues. Also, if you own or manage an Audi dealership, this is the place to go and learn how to do it right! John Witham keep up the great work and team building.... Stephanie Trejo you're awesome - you're helping John make it look easy and keep it all flowing right ! More

My very first vehicle purchase. I've been researching since the Fall of 2013, going back and forth with Harlan Sacks getting as much information as possible. Harlan was wonderful through the entire proce since the Fall of 2013, going back and forth with Harlan Sacks getting as much information as possible. Harlan was wonderful through the entire process. His service was excellent. Honest & thorough, that's what I was looking for, that's what I wanted and that's what I got. Thank you Harlan for exceeding my expectations. I purchased my 2014 Audi A6 on 3/21/2014 from DCH Audi Oxnard because Harlan got me the best deal and delivered on every aspect of my request, again, he was perfect. I'm from Orange County & I drove through LA traffic during Friday rush-hour to get my car from Harlan. That should say a lot. Harlan's shift ended at 5pm, but he waited until 6pm to greet my Fiance & I, and waited patiently to make sure we were comfortable and stayed the entire time until we drove off the lot after 8:00pm. The Finance Manager, David Bedy, that worked with me was great as well. All the documents to sign, he made it simple, explained everything & got straight to the point. I've heard car buying horror stories and my experience at DCH Audi Oxnard but all those thoughts to rest. Tyler, the technologist was extremely friendly and helpful. He got me up-to-date on all the functionality & technology that comes with a new Audi. It's a lot of information to take in, but he answered every single question, provided tips & best practices. He's very conscientious and polite. I highly recommend DCH Audi Oxnard if you're looking for an Audi. I did and I'm very happy with my decision. Thank you DCH Audi Oxnard!!! More

Tyler was amazing! He was friendly, personable, accommodating and well informed. It was a pleasure dealing with someone who truly cares about the product they're selling. I'm an Audi enthusiast accommodating and well informed. It was a pleasure dealing with someone who truly cares about the product they're selling. I'm an Audi enthusiast and from the moment I met Tyler I could tell he was as excited about these fabulous automobiles as I am. He answered all my questions and then some. I never felt rushed and I felt I was in the presence of a true Audi lover! What a great experience. To feel like you're being taken care of rather than just being "taken" when buying a car is a rare treat indeed. Trust is the name of the game and I can say, without hesitation, that I trusted Tyler implicitly. DCH should be proud to have Tyler represent their dealership. It was an all around excellent experience and I LOVE my new Audi! More

Our overall car buying experience at DCH Audi was very pleasant and stress free. We started with an internet inquiry to get a competitive pricing and avoid the stress of negotiating the price. Among all t pleasant and stress free. We started with an internet inquiry to get a competitive pricing and avoid the stress of negotiating the price. Among all the responses that we received, we chose to work with Harlan Sacks from DCH Audi. Harlan responded promptly to my inquiry. He is very professional, responsive to all my questions, and has good follow through. Harlan is also a good listener. They didn't have the model that we were looking for in their inventory but he worked diligently to find the model that was within our price specification. We also brought our kids to the dealer and Harlan attended to them and offered them snacks and refreshments and made sure that they were comfortable while waiting at the lounge. The rest of DCH Audi employees (Kenny who made all the calls to find our car, Dave who arranged all the financing and Tyler who personally delivered the car to our house and walked us through all the functionality and system controls of the car) were also very courteous, helpful and accommodating to us. Overall, we really had a great experience. We would certainly refer them to our family and friends. More

Bill Profeta is personable, professional and a joy to work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked work with. My Mom followed me to the dealership so we could do some shopping while my car was serviced, one of the salesman saw her pull up and asked if she would like a cup of coffee while she waited. She is "still" talking about her cappuccino!!!! It's the little things in life that make doing business with DCH of Oxnard a real blessing. If "Mom" is happy everyone is happy. Merry Christmas to the entire staff!!!! i look forward to my next service..... More

We have very impressed with Kevin Brown at DCH Audi Oxnard. When he heard that we were trying to find a particular Audi, he contacted us and asked if he could help us. When we met with him, he offered Oxnard. When he heard that we were trying to find a particular Audi, he contacted us and asked if he could help us. When we met with him, he offered lots of information and guidance, but no pressure. He not only found us a beautiful new car, but we have met a great new friend. Thanks from a very satisfied customer, Eric and Carleen Caldwell More