Audi Orange Park
Jacksonville, FL
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374 Reviews of Audi Orange Park
Great service and professional personnel. Love this place will recommended to anyone looking for a great, professional and friendly services. Andy was so patience with us and found the perfec Love this place will recommended to anyone looking for a great, professional and friendly services. Andy was so patience with us and found the perfect match for me. I am deeply grateful and in love with my new car. Thanks Andy Medina More
Janae Rosior I was met for appointments on time by Janae Rosier and found her to be knowledgeable, courteous and made us feel comfortable at all times. She was no I was met for appointments on time by Janae Rosier and found her to be knowledgeable, courteous and made us feel comfortable at all times. She was not pushy but did describe the engineering advantages of Audi and the customer satisfaction. We consider that we lucked out by being served by Janae. More
Amazing experience Our experience was an easy and stress free purchase. All aspects were covered from warranty to service and more. We could not more pleased. Thank y Our experience was an easy and stress free purchase. All aspects were covered from warranty to service and more. We could not more pleased. Thank you so much. We look forward to our next purchase and highly recommend anyone who is looking for a new or preowned car to visit you! More
Andy was very helpful and extremely professional! We just bought an A3 premium for our daughter yesterday . Andy one of the managers was extremely helpful he helped us to choose the right car for a co We just bought an A3 premium for our daughter yesterday . Andy one of the managers was extremely helpful he helped us to choose the right car for a college studen like my daughter. We really enjoyed that purchase once again my family and myself wish to thank Andy and Rick helping us with the car purchase! More
Great people, excellent service! Excellent experience at this dealership. They will treat you right and deliver to your expectations. Give them the opportunity and they will come thro Excellent experience at this dealership. They will treat you right and deliver to your expectations. Give them the opportunity and they will come through for you. More
Awesome GM awesome Staff The level of care and dedication Stephan and what ever team he leads why I have been buying cars from him for over 7 years. Always going above and b The level of care and dedication Stephan and what ever team he leads why I have been buying cars from him for over 7 years. Always going above and beyond to get the deal done. Will definitely buy from him again, again and again. More
they listen and then do the absolute best they can We were caught in a situation that was not the dealership or even Audi's fault. We understood, but the delays were frustrating. When the frustratio We were caught in a situation that was not the dealership or even Audi's fault. We understood, but the delays were frustrating. When the frustration hit Glenn's desk he found a solution that worked. Knowing that the service department listens and does the best that they can is really all you should expect and they delivered in full. Thank you Glenn! More
Great Vehicle, Many Links Missing in the Service Chain Garrett (sales) and Brady (finance) are 5 star employees. Very helpful and Brady in particular is the only person that has delivered a solution for m Garrett (sales) and Brady (finance) are 5 star employees. Very helpful and Brady in particular is the only person that has delivered a solution for my issues. It starts at the top, with the GM (Gary) who has failed to call me back, not the kind of Audi Experience that I expected. Secondly, Terri in the title department has not been able to send my information to my local tag office, even though I purchased my car on 7/25/17 (it is 9/7/17 as I write this) and I've already made a payment on my car. Thirdly, the service department has been in contact with me (Roger) via text since 8/29/17 (10 days) but they can't seem to coordinate a loaner to fix the mistakes on my car that were pointed out the same day that I bought my car. Cadillac, BMW, and Infiniti have never treated us like this, and I considered Audi in this same group as well. When you buy a car with a luxury brand, one would expect luxury level service and experience, this is not the case with Audi of Jacksonville. There are deep cultural flaws within this dealership that start with the GM and are not surprisingly falling to the very bottom of the chain. If you like the Audi brand, and want an Audi experience, buy it somewhere else. More
Outstanding My experience w/this dealership started w/Tory. She was very sweet and helpful sending additional photos and instrumental in making the decision to d My experience w/this dealership started w/Tory. She was very sweet and helpful sending additional photos and instrumental in making the decision to drive 2 hours from Orlando to Jacksonville so much easier. Upon arrival, I was greeted by Brandon Rogers, he was very pleasant and extremely knowledgeable on the Audi Brand. He had the car already pulled up and ready to take the test drive, so no time was wasted. Brandon was totally awesome throughout the buying process. Lastly, David Buller was very professional, friendly, and finished off the paperwork quickly. I am extremely pleased with my A4 purchase and having the opportunity to work with an outstanding team of professionals, Thank you so much!!! More
Audi A3 Nice experience. Also liked Audi A3 so far. Will know more, once I have driven the Audi A3 for a bi longer. But si far so good Nice experience. Also liked Audi A3 so far. Will know more, once I have driven the Audi A3 for a bi longer. But si far so good More