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Audi Orange Park

Jacksonville, FL

2.5
374 Reviews

7230 Blanding Blvd

Jacksonville, FL

32244

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374 Reviews of Audi Orange Park

September 12, 2023

Den of thieves in my opinion. Took advantage of my wife charged her 8500 to change struts and shocks. That is not a misprint. I contacted everyone in the office and also e-mailed More

by firebouy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It has been awhile and other than Hannania,It was just e-mails to service and front office people., Kenneth Steward
Sep 25, 2023 -

Audi Orange Park responded

We are sorry to hear about your negative experience with Audi of Orange Park. We appreciate your feedback, as it helps us to improve our services and provide a better experience for all our customers. We understand your frustration and want to assure you that we take your concerns seriously. We encourage you to reach out to us directly at Audi of Orange Park so that we can address your concerns and work to resolve any issues you may have experienced. We want to make things right and earn back your trust. Our team is committed to providing excellent customer service, and we apologize for falling short in your case. Please allow us the opportunity to make it right. Thank you for bringing this to our attention, and we look forward to hearing from you.

Sep 26, 2023 -

firebouy responded

You should have responded when I tried to contact all of you including the owner. You take advantage of unknowing people and hopefully they like myself will go elsewhere.

July 11, 2023

I will never deal with them again. The fiance manager is the worst. Salesman is above average. More

by jjames58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial management , Kenneth Steward, Leo Hunt
Jul 13, 2023 -

Audi Orange Park responded

Thank you for taking the time to leave us your feedback. We strive for excellent customer experience with each and every visit. Please reach out so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

July 01, 2023

Had a very nice salesman but unfortunately when you have to go into finance the finance guy(Mike) is more of a salesman and truly not to be trusted. Shame! More

by mark k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Jul 03, 2023 -

Audi Orange Park responded

We strive for excellent customer experience with each and every visit. Please reach out to us so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

Jul 03, 2023 -

mark k responded

When we weren’t taking all the stuff he was trying to sell us he decided to pull back on some free offers. Attitude towards customers needs improvement. Lucky I didn’t just walk out and go somewhere else but the salesman was so nice and accommodating I didn’t want him to lose the sale.

May 19, 2023

This dealership is a den of theives. I went to North Orlando dealer and had a great experience after being treated horribly at Hannania. More

by dan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Don't remember names
May 23, 2023 -

Audi Orange Park responded

We're sorry your visit didn't meet your expectations. We take your concerns seriously and would like to make things right. Please contact us to discuss your experience and find a solution. Thank you for your feedback and we hope to hear from you soon.

May 23, 2023 -

dan responded

Nothing to discuss. I’ll never buy a car from a Hanania dealership based on the times I bought an Audi there or tried to.

April 01, 2023

Buy your Audi at Hanania. Make sure you ask for Israel. They work hard and put in the time for your business. More

by beachbound23
Recommend Dealer
Yes
Employees Worked With
Israel Walker and Mark Hanania
Apr 04, 2023 -

Audi Orange Park responded

We really appreciate the excellent rating! Thank you for taking the time to leave us this feedback!

March 29, 2023

This dealership is the biggest price gouger I have ever seen. They wanted to charge me $937 to mount and balance 3 tires. That is not a typo. Also wanted to charge $1,400 for a new wheel. This would be th More

by cpeppers71
Recommend Dealer
No
Employees Worked With
Service Department
Apr 04, 2023 -

Audi Orange Park responded

We apologize that we did not exceed your expectations and will work to improve our service based on your feedback. We encourage you to reach out to us directly at (904) 565-4000. Please allow us the opportunity to make it right. Thank you for bringing this to our attention, and we look forward to hearing from you.

Apr 05, 2023 -

cpeppers71 responded

Are you interested in buying back this lemon? Less than 50K miles and this thing is nothing but trouble. Bought your $5K extended warranty that covers nothing. Can I get a refund on that? I’m listening.

December 16, 2022

I would not recommend! Very very pushy and will rip you off! Will never purchase from them again!! More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember! From sales to manager
September 15, 2022

Never come back with Audi orange park Jacksonville, they not honor with me , I buy one Q3 and I bring my family back in one month buy 3 more Q7,Q8,and Q5 all 2022 , but they transfer tag to GA for me not en More

by Kevin7
Recommend Dealer
No
Employees Worked With
Myles
May 31, 2021

I have been looking for a car for the perfect car for years, and I am so grateful to this location for putting an end to that journey. And Nina was patient, kind and professional, which definitely made t More

by J Mari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Torres
May 31, 2021

Great dealership, Nina was very knowledgeable about all of the products so we never had to wonder what features were on any of the cars, it was about as painless as a car dealership can be. More

by Zack fuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina
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