Audi North Miami

Yelson was extremely helpful, made sure I had a loaner ready for me, an my car was serviced in less than 24 hours. Excellent service ready for me, an my car was serviced in less than 24 hours. Excellent service More

Great guys from service to sales Rafael vaquero and Julian Martinez combine with Yelson Maradiaga those guys deserved a star their customer services its excellent i mean the best they took care of me l Julian Martinez combine with Yelson Maradiaga those guys deserved a star their customer services its excellent i mean the best they took care of me like no one else u guys are a great team thanks so much More

I drove into prestige audi and was quickly greated by Oscar he is a gentleman and a scholar he made me feel like the most important person in the world and that kind of service is hard to find, great job Oscar he is a gentleman and a scholar he made me feel like the most important person in the world and that kind of service is hard to find, great job excellent service. More

Sercice was executed correctly and was satified with waiting time. I would highly recommend working with Yelson Maradiaga. He is very corteous and helpful.. Thanks waiting time. I would highly recommend working with Yelson Maradiaga. He is very corteous and helpful.. Thanks More

I was a walk in on Saturday morning and was assisted immediately. My service adviser was wonderful, checked on whether the part was available and said it could be taken care of while I waited. I chose t immediately. My service adviser was wonderful, checked on whether the part was available and said it could be taken care of while I waited. I chose to leave and he offered to have the courtesy van take me home if needed. He called me as soon as it was ready. Car was ready within minutes of my arrival, nice and clean! Extremely pleasant person to deal with. More

Wonderful customer service. Diana was efficient, fast, and friendly. I was very impressed with the shuttle service and promptness of the service. I would recommend this dealer. and friendly. I was very impressed with the shuttle service and promptness of the service. I would recommend this dealer. More

I had a great experience purchasing a new vehicle. My I had a great experience purchasing a new vehicle. My sales person Margarita, was very helpful and knowledgeable about vehicles, she helped me pick I had a great experience purchasing a new vehicle. My sales person Margarita, was very helpful and knowledgeable about vehicles, she helped me pick the right vehicle and made me feel very comfortable about purchasing a car from your dealership. More

very professional.A job well done so please with the way my car is driving would recommend anyone, the costumer service is brilliant keep up the good work guys. my car is driving would recommend anyone, the costumer service is brilliant keep up the good work guys. More

Everyone at Prestige was very nice and accomadating from the moment I drove up until I left. Yelson was very helpful and explained everything that was going to be done to my car and the time frame it will t the moment I drove up until I left. Yelson was very helpful and explained everything that was going to be done to my car and the time frame it will take. He made the experience a great one. More

Took multiple attempts to contact sales person Vernon change regarding vehicle. During the first attempt, I was told he was with a customer and would return my call. He did not return call. Second attemp change regarding vehicle. During the first attempt, I was told he was with a customer and would return my call. He did not return call. Second attempt I was sent to his voicemail. He did not return call. Third attempt, I expressed my unhappiness that he had not returned calls after first two attempts. After being put on hold for approximately 5 minutes I was basically that Audi didn't know why my wife's vehicle was low on oil. I again expressed my concern that the vehicle was just recently serviced and that it should not be "low on oil". The service person advised that they will top of oil and to drive the vehicle and if the problem occurs again, return it for more test. I expressed to Mr. Change my unhappiness. My wife has an extremely busy schedule and does not have time to keep returning the vehicle to the dealership to fix an issue. It is an extreme inconvience. If the problem occurs again, I expect the dealership to deliver a loaner vehicle and pick up her vehicle. We have owned the vehicle for a little over a year and it has been to the dealership for servicing three times. As it stands today, I wouldn't recommend purchasing an Audi. The dependability is low. More