Audi North Miami

I have to explain my experience. This is the third Audi I have to explain my experience. This is the third Audi I have from same dealership. Yuri is fantastic and he is the reason I always come back to Pre I have to explain my experience. This is the third Audi I have from same dealership. Yuri is fantastic and he is the reason I always come back to Prestige, and keep getting another Audi. On my three Audis I had the same problem. The light on the oil goes on, all the time. The first and second car they even had to do a study to see what was wrong. Now this one is new. I just brought the car last month for the mileage revision. Last week the light on the oil went on again and I went to the dealership and they were VERY busy could not take me. I was afraid and took my car to Lubby oil I though it was danger to drive the car with the light on. They remove a panel underneath the car which I learned later it was not supposed to do. THe oil was leaking and the light went on again. I went again to Prestige and this time the person told me they had no time for me again, I should call make an appointment. Just drive the car with the light on. I got very upset and went to talk to Yuri who introduced me to a very nice gentleman Mr. Richard Llanes who solved my problem. Took my car right away and found out the mistake Lubby oil change had made. I was relived he did that, imagine if I had follow the advise the person gave me, What upsets me this ended up costing me more than $300k. $100 on the mistake Lubby and $200 to fix it at Prestige. This was due the luck of time they had for me. If they had helped me since the beginning this would not had happened, and this is a defect on the car, since the 3 cars had the same problem. This made me think not to continue having an Audi. I do not think this was fair and my fault. More

Diana is always as helpful and accommodating. Thank you for the continued great service !!! Kudos to Valeria's great customer service as well. You girls rock!! for the continued great service !!! Kudos to Valeria's great customer service as well. You girls rock!! More

customer services was awesome, and I got a great car. Alex was very helpful, he went above and beyond to ensure that I was satisfied. Alex was very helpful, he went above and beyond to ensure that I was satisfied. More

I gave the rating of great because of the courtesy and respect I was given. The work was done at a great price and in the time it was promised. respect I was given. The work was done at a great price and in the time it was promised. More

Excellent work,very happy with prestige audi, i'll be back again i i'll recommend you gays to my friends. Everything was performed right and on time. back again i i'll recommend you gays to my friends. Everything was performed right and on time. More

Generally I do not like having to purchase/lease an automobile. However my experience with Audi and with Miguel was exceptional. Miguel was very knowledgeable, friendly and was NOT pushy. He worked wit automobile. However my experience with Audi and with Miguel was exceptional. Miguel was very knowledgeable, friendly and was NOT pushy. He worked with me to negotiate a very fair deal and made me feel very good about the lease experience. he also showed me all of the features and helped me get comfortable with the new car. If I was asked to recommend an associate to work with i would without question suggest Miguel. More

The car was returned to me very fast, they explained to me the oil issue the car was having how it would be fixed by doing a to step test. I was very pleased with the service. me the oil issue the car was having how it would be fixed by doing a to step test. I was very pleased with the service. More

Prestige employees always explain service related matters thoroughly and treat customers politely and efficiently. Yelson stayed in touch with me and explained the complete report on my vehicle highlighting thoroughly and treat customers politely and efficiently. Yelson stayed in touch with me and explained the complete report on my vehicle highlighting service and repairs that were done and items that would need to be monitored for the future. More

Brought my Audi A4 in (without an appointment) because I thought that I needed air in one of the tires. Vernon Chang personally checked things out and found that I had a nail in the tire. Consequently, he r thought that I needed air in one of the tires. Vernon Chang personally checked things out and found that I had a nail in the tire. Consequently, he recommended that the tire needed to be replaced because the lack of air pressure had compromised the integrity of the sidewall creating a potential safety hazard. He took care of everything on the spot and I was able to drive home with the new tire. Vernon's diligence helped me to avoid a serious problem down the road. Great service. Thanks. DZ More

Excellent! Probably the fastest trade-in ever for both parties. Easy, no haggling, no problems. I think we ALL got a good deal (both sides). Thank you very much. I love my new car. parties. Easy, no haggling, no problems. I think we ALL got a good deal (both sides). Thank you very much. I love my new car. More