Audi North Miami

Yelson is very friendly and professional, the work was done within the set timeframe! It was possible to get the work done with short notice. done within the set timeframe! It was possible to get the work done with short notice. More

Unfortunately, the repair on my car took for ever, about a month, my advisor failed to check my car after the repair and didn't notice that during the repair they had broken my wind stopper. So I couldn't e a month, my advisor failed to check my car after the repair and didn't notice that during the repair they had broken my wind stopper. So I couldn't even take my car out that I had to leave it again for repair. This easy repair again took about two weeks and again Luis was terrible at following up. I'll probably not lease an Audi again just so that I don't have to deal with Audi's repair center. More

Brought in my A5 for service due to a failure of my A/C over the weekend, Yelson received my vehicle and arranged for loaner. He communicated with me daily as to the progress since they had to overnight pa over the weekend, Yelson received my vehicle and arranged for loaner. He communicated with me daily as to the progress since they had to overnight parts. Yelson also stayed late in order for me to pick up my vehicle once the repair was completed. Overall Excellent Service!!! Thanks, Carlos Incle More

Yelson is the best advisor I have ever worked with. He is thorough, calming, professional and has a good sense for what the customer needs. thorough, calming, professional and has a good sense for what the customer needs. More

Appointment was at 9am for a service. Within 20 minutes was in my loaner. The car was ready to pick up in the afternoon and the pickup was as smooth as the drop off. Diana was very polite and professional. was in my loaner. The car was ready to pick up in the afternoon and the pickup was as smooth as the drop off. Diana was very polite and professional. More

Great service, great welcome from Rachid Kassimi. The process was very fast and Rachid very professional. He anticipated all my questions and concerns and really provided me with a great service. I woul process was very fast and Rachid very professional. He anticipated all my questions and concerns and really provided me with a great service. I would definitely recommend him ! More

I'm a big fan of the service, but I am not a big fan of the prices. I think maintenance is too expensive for Audis and have a hard time envisioning myself buying another. That being said they always t of the prices. I think maintenance is too expensive for Audis and have a hard time envisioning myself buying another. That being said they always take great care of me when I bring my car in. More

Great Job HERE Will come Back Again. Great people And a friendly environment. Thanks Again for your hard work and dedication. Keep up the good work. friendly environment. Thanks Again for your hard work and dedication. Keep up the good work. More

I was greeted promptly once I entered the show room and everything met my expectations thereafter. MaryAnne was extremely helpful and patient while my wife and I tried to decide exactly which vehicle we everything met my expectations thereafter. MaryAnne was extremely helpful and patient while my wife and I tried to decide exactly which vehicle we preferred. Once we settled on the car, she handled everything very efficiently. She even volunteered to drive us home to drop off the rental and to return to collect the car. Well done. More

Frank is just an amazing person to speak with and my husband an I were so happy and pleased with the offer he made us. We were so happy that we have brought also a work colleague who purchased a new car husband an I were so happy and pleased with the offer he made us. We were so happy that we have brought also a work colleague who purchased a new car with him as well. Regarding the Service for the car, though it would be closer for me to bring the car to The Collection, I will for sure not go there but to Prestige and because I know that Frank is the best Person who will best take care for my car. Prestige must be so happy to have an employee like Frank which represents the Company so well! Thank you Frank & Prestige for the nice experience! More