Audi North Miami

Richard Llanes runs a great organization. He sets the culture in which people like Diana Giraldo can serve the needs of her clients in the most effective way possible. She did a great job of treating me culture in which people like Diana Giraldo can serve the needs of her clients in the most effective way possible. She did a great job of treating me like a valued customer. As a result, not only does Prestige Audi have a loyal customer in me, they also have someone who will pass the good word along to anyone interested in purchasing an Audi. Thank you! Gil. More

Thank you for the overall positive experience. the audi service I have received has been very positive and appreciated. the staff has always been helpful and accommodating. service I have received has been very positive and appreciated. the staff has always been helpful and accommodating. More

Yes. They were very flexible with my loaner car as I was going out of town when my car needed service. Luis was very helpful and has always been when my car is serviced. going out of town when my car needed service. Luis was very helpful and has always been when my car is serviced. More

Nice service center, very friendly people, very professional too. fast check in and check out for me is one of the best featuresand this center is at the top. thank you professional too. fast check in and check out for me is one of the best featuresand this center is at the top. thank you More

Great service. I always get a quality overall. I think my next car will be another Audi, good car but specially good service. Thanks for you interest. next car will be another Audi, good car but specially good service. Thanks for you interest. More

i brought the car in for an a/c repair and to have a small dent fixed. at first, everyone was very kind and helpful. i was helped right away and even though the body work couldnt be taken care of at thi small dent fixed. at first, everyone was very kind and helpful. i was helped right away and even though the body work couldnt be taken care of at this location a repair shop was recommended. i left happy. 3. weeks. later..... my car was lost twice, nobody could tell me when it would be done. the two dates given to me must have been something said to keep me from calling....again. prestige was really only responsible for the a/c which was fixed, but as of today, doesnt work again. the recommended body shop, diamante was rude, rude, rude!!! i wouldn't recommend them to anyone! they wouldnt look up the location of my car, they were impossible to get to call me back, gave me multiple pick up dates which turned into "no-gos". so ultimately, my bigger problem was with diamante, but i am shocked they were recommended to me and i am upset that my servicing did not fix the a/c ultimately. More

3rd Time We Buy from Prestige. The entire experience is excelent. Robert Rico has been our sales person for years. We recommend Prestige to everyone. excelent. Robert Rico has been our sales person for years. We recommend Prestige to everyone. More

From the minute I walked in it felt like home. I brought my Audi for it's routine service and I was suggested a rental car. It made my life so much easier as my day was busy. The service was friendly and fa my Audi for it's routine service and I was suggested a rental car. It made my life so much easier as my day was busy. The service was friendly and fast. More

Here are the reason why I gave the ratings above: Diana was a pleasure to deal with. She was attentive to each and every one of my concerns. She was VERY kind, VERY courteous and VERY professional. I treas was a pleasure to deal with. She was attentive to each and every one of my concerns. She was VERY kind, VERY courteous and VERY professional. I treasure and value this kind of very personalized service. During the time my vehicle was in the shop it was extremely easy and efficient to get in touch with her regarding the progress of the inspections performed on the vehicle as well as a few other concerns I had. I could easily say that Miss Giraldo went out of her way to be diligent. She proved to be very knowledgeable and caring of my vehicle. If I rated her from 1-10 I would give her a 20! I'm new to Prestige Audi (I've owned an Audi before - The Collection) and this is the first time ever since I've owned a vehicle that the process of taking my vehicle to the shop, following up and staying informed (not to mention how incredible fast and efficient it was to get in touch with Miss Giraldo) has been a pleasure instead of the terrible nightmare it usually is to deal with other service and repair shops as well as service managers who are never available or reachable for inquiries or follow up on one's vehicle. Outstanding service. my congratulation to prestige audi and to Miss Giraldo! More

Prestige is the best!!! BEst customer service all around. Knowledgeable staff. VErnon Chang is the best, even though he was not working, he handled by problem and solved the issue. Knowledgeable staff. VErnon Chang is the best, even though he was not working, he handled by problem and solved the issue. More